The Supplier Relationship Manager is responsible for completing all aspects of contracting within the EMEA region on behalf of the brand. This includes, but is not limited to, Dining Experiences, Venues, Transport suppliers, Local Guides, Sightseeing services, Local Agents.,

Build and maintain strong, long-term relationships with suppliers
Act as the main point of contact, ensuring smooth communication, effective negotiation and quick resolution of issues
Negotiate contracts, rates, and terms that align with budget and business goals
Ensure all rate agreements, pricing models, and commercial terms are well-documented and clearly communicated to both internal stakeholders and suppliers
Source new suppliers and ensure these are of the required standards to satisfy the specific demands of the brand
Collaborate with cross-functional teams (e.g. finance, operations, product) to ensure they are up to date with any changes related to suppliers. Address any quality issues and answer promptly and efficiently any queries regarding contracted suppliers.
Lead supplier onboarding and exit processes, ensuring smooth transitions
Ensure all suppliers comply with legal, insurance, and safety requirements
Understand the contracting region, the supplier and the competitive landscape
Train and coach a Supplier Relationship Specialist and/or a Contracting Support Administrator
Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company

An inherent passion for travel
Commitment to our customers and to our people
Commitment to social responsibility and our 5-year sustainability strategy, The role requires strong negotiation skills combined with a creative approach to secure the best possible deals within budget. All activities must comply with the brand guidelines and meet the highest health and safety standards., Strong negotiation, communication and relationship building Skill
Fluent in English. Very good level of French and /or German is a must
Proven track record of negotiating rates and terms with ground service providers
Ability to manage multiple suppliers and deadlines simultaneously
Flexible and adaptable to changing priorities
Highly organized with attention to detail and follow-through
Ability to understand the need to meet agreed targets and deadlines whilst remaining positive, confident and approachable
Previous experience in the river cruise industry is an advantage
Work Location: London - Hybrid (office & remote)
Travel: International travel required, attend Trade shows and business events
Driving license
Excellent knowledge of Microsoft Office Package

Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences

1 The Travel Corporation jobs in England & Wales