Handling of all service-related and customers' orders including customer requests,
Provide point of contact for sales enquiries, communicating all requests to the
Provide confident customer care
Respond promptly and efficiently to sales enquiries daily
Establish and maintain customer account details with all relevant and up to date
Accurate preparation of export documentation ensuring compliance with statutory
Process and co-ordinate customer requests for online store approval and monitor
sales orders subsequently processed
Work as an effective team member liaising with the Production, Quality, Dispatch and
Help in other areas of the company as required, 3.0 Internal & External Relationships
Work with customers and prospects via phone, email, MS Teams, and
Effectively manage internal relationships with the sales, operations,
Identify possible opportunities for the business through day-to-day
All orders are to be accurately entered onto the ERP system within
All quotes are to be processed and returned to the customer / prospect
All orders are to be shipped in line with the customers shipping instructions

Experience in Customer Call centre experience
Knowledge of the power generation
Excellent interpersonal skills Proficient MS office and ERP
Excellent communication skills Resilient nature
Team player
Attention to detail
Organised and methodical in
Ability to multi-task
Experience in Customer Sales Order processing
Export or import knowledge
Experience of improving business
A satisfactory basic DBS check GCSE English and Maths Grade C

2 Deep Sea Electronics Ltd jobs in England & Wales