Communication Skills - Our guests will need to come to you with concerns as well as compliments, so you will need to be easy to talk to.
Knowledge of local food safety laws.
Your problem-solving skills will turn issues into opportunities so that every one of our guests leaves with great memories.
Impeccable customer service skills.
Willing to work a flexible schedule including evenings, weekends and bank holidays

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express, located across the UK, Europe and the Caribbean.
Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services.
Employee Assistance and Welfare Program.
Health Plan.
Life Insurance.
Cashback and discounts on the leading high street retailers.
Complimentary Meals on duty.
Potential Share of Service Charge.
Excellent Training & Development.
Create a warm welcome to everyone and set the tone for each of our guests' experience.
Present each meal that is a feast for the eyes and a treat for the taste buds.
With your own signature flare, you'll be turning our high standards into memorable service for
Know your menus and products, our guests may ask questions about ingredients and allergens - be prepared to answer!
Prepare and serve drinks to our high standards, whilst taking into consideration each guest requirement.
Be able to identify our VIP guests.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with our guests
True Confidence: having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing our guests with what they need, and doing so in a timely and caring manner

3 Eclipse Hotels Group jobs in England & Wales