ME+EM are looking for full time Style Advisor to join our retail team in our new store opening in Harrogate. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.,

Provide the best experience through speed and accuracy.
Ensure you represent the brand at all times by following the company dress code.
Continually improve product knowledge and research products online.
Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
Promoting 'one business' mindset.
Be confident in building organic and long-lasting relationships with customers.
Carryout personal styling sessions with confidence.
Confident with styling, outfit building and recommendations.
Escalate customer complaints to the management team.
Awareness of opening and closing duties and support when necessary.
Be confident with till functions.
Process transactions, refunds and telephone orders confidentially.
Understanding the importance of data collection and ensuring GDPR is adhered to.
High level of telephone etiquette.
Maintaining store visual merchandising standards.
Replenishing stock and keeping the shop floor clean and tidy.
Assist with deliveries and stock recalls.
Being responsible for own H&S and ensuring H&S processes are followed in store.

Experience working in a fast paced, high volume environment
Have a genuine passion for fashion and providing outstanding customer service

ME+EM is one of the UK's fastest-growing luxury fashion brands, with a strong global digital presence and stores across the UK, including London and Edinburgh, alongside concessions within Harrods and Selfridges. We are also continuing our exciting international expansion across the U.S, with new stores opening across key markets.

33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
A day off to celebrate your birthday
Pension Scheme
Group Life Insurance
Employee Assistance Programme (EAP)
Length of Service Award
Refer a Friend Scheme
Staff uniform for retail employees
Generous Staff and Friends and Family Discount
Annual Volunteer Day
Cycle to Work Scheme
Tech Scheme
Eye Care Vouchers
Real Living Wage Employer
Employee led committees
Social events and biannual parties
Enhanced maternity and paternity package after 2 years of service.

2 Me+em Ltd jobs in England & Wales