Make customer care calls to promote the company's products and services across sales, aftersales, and hire departments, while identifying new business opportunities
Carry out inbound and outbound telesales and telemarketing activities to maximise sales and profitability
Support a variety of customer contact campaigns as required
Accurately update and maintain customer records within the CRM system
Use aftersales systems to support service booking activities
Record and pass customer enquiries, leads, and relevant information to the appropriate departments for follow-up
Work closely with sales, aftersales and marketing teams to identify opportunities and support business growth
Maintain accurate customer databases through regular updates and data cleansing
Develop and maintain strong product knowledge and awareness of competitor activity to maximise sales opportunities

We are recruiting for highly driven and enthusiastic Customer Care/Telesales Executives to join the team at our state-of-the-art Team Valley site.
Target-driven with a strong desire to achieve and exceed objectives
Excellent communication and interpersonal skills
Confident building relationships and engaging with customers over the telephone
Friendly, customer-focused approach
Ability to work effectively both independently and as part of a team
Self-motivated, enthusiastic, and resilient
Previous experience in a customer service or telesales role is desirable, particularly within a high-volume calling environment, although not essential

Competitive holiday allowance
Company pension scheme
Cycle to Work scheme
Free on-site parking
Employee referral programme
Ongoing training and development opportunities
Clear opportunities for career progression within a growing business

1 Bell Truck And Van jobs in England & Wales