Engage in upselling, cross selling and multiple selling for all product categories;
Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager;
Provide customer feedback on products, especially newly launched products.
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided;
Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set;
Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer.
Perform store duties as assigned by team leaders and management;
Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input.
Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance);
Support during Store stock take and cycle-counts.
Maintain proper visual merchandising according to company guidelines;
You may also be required to carry out any other duties within your capacity, which the Company may reasonably require.

Minimum 5 years' experience in Retail Fashion industry with at least 2 in Luxury Sale; Menswear category experience is essential and strong professional expertise in this category is an advantage;

3 Fendi jobs in England & Wales