Head of Operations
Kane Group, City of Westminster
- Full time
- Permanent
Apply on company site
Site Administrator
Kane Group, Newtown, Cambridge
- Full time
- Permanent
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Commissioning Manager
Kane Group, Oxford
- Full time
- Permanent
Apply on company site
Salary not available. View on company website.
Kane Group, City of Westminster
- Onsite working
- Full time
- Permanent
Posted today, 8 Jul
Job ref: 7f8ebd3e0667451c81833dd15dc6c755
Full Job Description
Due to our strategic growth plans we are seeking to appoint a Head of Operations for our London Region. The Head of Operations position is a pivotal role that bridges the strategic vision of the Company with its day-to-day operational execution. Below is an outline of the key roles and responsibilities. Strategic Responsibilities Operational Strategy Development:
- Develop and implement operational strategies aligned with the Company's growth objectives and focusing on efficiency, scalability and profitability.
- Identify and integrate emerging technologies and innovations to enhance operational performance. Business Planning:
- Collaborate with the Senior Head of Operations to shape short and long-term operational forecasting and target plans.
- Evaluate market trends and competition to identify opportunities for operational improvement and competitive advantage. Project Execution Oversight:
- Ensure all projects are delivered on time, within budget and to the highest quality standards.
- Implement robust risk management practices to mitigate project risks and address challenges pro-actively while liaising with other departments i.e. HSEQ/Commissioning Managers/Leads Operational Responsibilities Team Leadership and Development:
- Lead, mentor, and develop operations/project managers, engineers and site teams to ensure high performance and alignment with company values.
- Establish training and development programs to enhance technical and leadership skills within the operations team. Process Improvement:
- Standardise and optimise operational workflows to improve efficiency and reduce waste.
- Foster a culture of continuous improvement through feedback loops and performance metrics. Resource Management:
- Oversee allocation and management of resources (human, financial and material) to maximize project and company performance.
- Monitor resource utilisation to ensure efficiency and cost-effectiveness.
- Analysing productivity data, optimising staffing and production capacity on site. Client and Stakeholder Management Client Relationship Management:
- Act as a senior point of contact for key clients, ensuring satisfaction and long-term partnership growth.
- Oversee client feedback processes to identify and address concerns promptly. Stakeholder Engagement:
- Collaborate with internal departments (e.g., Pre-Construction, Commercial, Finance, Procurement, and Human Resources) to ensure seamless operations.
- Represent the company in industry forums and networking events to strengthen its market presence. Performance Monitoring and Reporting Key Performance Indicators (KPIs):
- Develop, implement and monitor KPIs to track operational performance and identify areas for improvement.
- Provide regular updates to the Senior Head of Operations and Senior Leadership Team on operational metrics, project progress and strategic initiatives.
- Undertake High Level Project reviews on all active projects Compliance and Safety:
- Ensure all operations comply with UK regulations, industry standards, and best practices.
- Champion health and safety initiatives, promoting a zero-incident culture across all sites. Innovation and Growth Technology Integration:
- Drive the adoption of technology to enhance project delivery and operational efficiency.
- Maintaining a working knowledge of their industry including challenges and opportunities in their sector.
- Explore innovative M+E solutions that align with sustainability and energy efficiency goals. Scalability and Expansion:
- Develop frameworks for scaling operations as the company expands within London and potentially into other markets and regions.
- Identify and evaluate opportunities for new service offerings or market sectors. Financial Accountability Budgeting and Cost Control:
- Oversee the management of operational budgets, ensuring cost-effective practices.
- Implement measures to optimize project margins and reduce unnecessary expenditures.
- Evaluate operational activities' impact on profitability and implement corrective actions as needed.
- Demonstrated proficiency in strategic planning, budgeting, and cost control, with a focus on efficiency and profitability. Profitability Analysis:
- Evaluate operational activities' impact on profitability and implement corrective actions as needed.
Minimum of 10 years' relevant operational experience within construction, engineering or M&E sectors including at least 5 years in senior leadership. - Proven track record of success in managing large-scale, multi-site projects with strong financial oversight and delivery accountability.
- Strong understanding of UK compliance standards, HSEQ regulations, and construction industry best practices.
- Experience in leading and developing high-performing teams, fostering a culture of accountability, learning, and growth.
- Confident communicator with a successful track record of building client relationships and engaging with senior stakeholders
Kane Group are an established, and successful multi-disciplinary building-services solution contractor, with our Head Office based in Banbridge, Northern Ireland. We're an innovative, forward-thinking company with continued steady growth serving residential, hospitality, education, commercial and healthcare sectors with offices in Northern Ireland, London, Birmingham, Glasgow and the Republic of Ireland.