The Customer Service Executive role supports our customers directly via the phone, email and LiveChat and plays a key role in Zego's growth. In this role, you will work as part of a vibrant, collaborative, high performing team to ensure high levels of customer satisfaction through excellent customer service. This will be a Part Time- Weekend Only role with potential overtime available.,

You will work hybrid in this position (You'll need to be based in the UK), splitting your time between your home and our Halifax office.
You will ensure customer satisfaction and provide professional customer support over live chat, emails and calls.
You will maintain a positive, empathetic and professional attitude toward customers at all times and build productive trust relationships with customers.
You will respond promptly to customer inquiries.
You will build a knowledge of our products inside and out so that you can answer questions.
You will input customer information and data provided into an in-house system

We're on the lookout for a passionate, driven and determined Customer Service Executive to join our team. Here's what you'll be doing in this role, You have proven skills working within a high performing target-driven customer sales and service environment.
You are obsessive about customer experience and act as an advocate for our customer's need
You're able to listen to customers needs, focusing in on their core concerns, you have an eye for detail and a flair for building rapport
You have an ability to multitask, set priorities and manage time effectively
You are able to work every Saturday and Sunday 9am- 6pm shifts.

We're a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force. We're making insurance fairer and more human for every one of them.

2 Zego jobs in England & Wales