We are looking to recruit a Loan Agency Operations Manager to lead the London Loan Agency Operations team, providing day-to-day management, operational oversight and control across a large and diverse portfolio of loan agency transactions., Team Leadership and Operational Management:

Responsible for the leadership and day-to-day management of the Loan Agency Operations team
Line management of team members, including SLA oversight and performance metrics
Supporting employee development, including performance and development reviews
Managing daily client and loan transaction administration deliverables
Oversight and approval of key transaction activities, including rollovers, rate sets, payments, drawdowns, refinancings and syndications
Oversight of Loan transfer process for syndicated transactions through Clearpar and offline trades
Oversight of core administrative activities, including invoicing, cash forecasting and deal terminations
Ensuring a robust control environment through appropriate procedures, checklists and dual-control processes
Acting as SME for the Loan Agency operational platform, including identifying and supporting process and system enhancements
Acting as a key escalation point for internal and external transaction and client service matters
Oversight of operational set-up of new transactions onto the operational platform to reflect contractual deliverables and facility documentation
Drive continuous improvement across the operating model, supporting scalable, controlled and consistent delivery as the portfolio and business requirements evolve.
Provide stable, accountable leadership for the team, maintaining operational resilience and consistent delivery against agreed service standards.
Support the continued development of the team structure and operating model, ensuring roles, responsibilities and escalation paths are clear and effective.
Coach and develop team members, building capability, accountability and depth across key operational processes.
Maintain and enhance documented procedures, systems knowledge and deal-specific operating guidance to improve consistency and reduce key person dependency risk.
Act as a subject matter expert and senior escalation point on complex transactions, client relationships and platform infrastructure.
Promote effective knowledge sharing across the team, ensuring critical insights and practical experience are embedded in a structured and sustainable way., We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

7 years plus Loan Agency, Loan Administration or closely related loan operations experience
High level of familiarity with standard loan facility documentation (e.g. LMA)
Track record of successfully managing loan operations teams
Extensive loan administration experience in relation to full range of loan event processing
Ability to manage daily operational activity, prioritise competing deliverables and allocate work effectively against deadlines
Experience maintaining and enhancing control environments, procedures, checklists and operational governance
Ability to identify operational risks, process weaknesses and improvement opportunities, and to support practical change delivery
Experience of employee development and performance management
Strong client service mindset, with the ability to balance commercial responsiveness, operational discipline and risk management
Excellent communication skills, with the ability to engage confidently with clients, lenders, internal stakeholders and senior management
Ability to deploy good judgement in respect to escalation of client and transaction issues, ability to proactively resolve complex matters

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

3 U.s. Bank jobs in England & Wales