23 The Inn Collection Group jobs in England & Wales

Front of House Team Member

Employer
The Inn Collection Group

Location
Lancashire

Salary
£12.25 per hour

Closing date
25 Jul 2025

Job Type
Front of House, Food & Beverage

Sector
Pubs and Bars

Contract Type
Part Time/Flexible

Job Details

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• It's not just for you - your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
• Tronc (…that's tips to me and you).
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Occupying a prime position on the seafront of Lytham St Annes, Offshore is a newly transformed destination offering a fantastic setting for enjoying home-made food, a wide range of drinks, and fabulous accommodation. Born out of a complete refurbishment of the former Carlton and Lindum Hotels, Offshore features 99 beautifully designed rooms, perfectly positioned to make the most of this vibrant coastal town and its stunning seafront location.

You'll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you'll fit right inn…

• Age-related pay rates apply for Under 21s.

Company

The Inn Collection Group is an award-winning "Pubs with Rooms" company, welcoming the best hospitality talent to our warm and inviting inns across the North of England and Wales.

What can you expect at our inns? A cozy place to gather with friends over a pint of local ale or a specialty coffee, share stories around a table of comforting, home cooked pub food served with a smile, and settle in for a peaceful night's sleep in a room that feels like home.

To create these inviting spaces and experiences, we need friendly, hardworking people who care about making guests feel welcome. That's where you come in.

At The Inn Collection Group, we align everything we do with our cultural mission of "Making people happy," a value our team embodies daily across the group.

In 2024, we celebrated our second annual awards ceremony - a night dedicated to recognising the extraordinary contributions of our team members. The event honored their hard work and commitment to the success of the group.

The awards highlighted our heroes, rising stars, and managers, while also celebrating long service milestones for years of dedication to ICG. And, of course, the evening culminated in the announcement of the most coveted accolade: Inn of the Year!

The Inn Collection Group was officially established in 2013, though its story begins in 2006 with the opening of The Lindisfarne Inn on the beautiful Northumberland coast.

Under the leadership of founder Keith Liddell, this single inn soon grew to include The Bamburgh Castle Inn in Seahouses, The Hog's Head Inn in Alnwick, and The King's Head Inn in Newton-under-Roseberry. These early expansions laid the foundation for what has become a multi-award-winning hospitality group, now led by CEO Sean Donkin.

Today, The Inn Collection Group includes 32 unique inns across Northumberland, Tyne & Wear, County Durham, North Yorkshire, Lancashire, Cumbria, and North Wales. Since 2018, we have grown rapidly, acquiring stunning properties in some of the most breathtaking locations across the region.

Originally based in Northumberland, our central support hub relocated to Newcastle Upon Tyne in 2022. Despite this growth, The Inn Collection Group remains deeply rooted in the North, proudly celebrating its heritage and connection to the region.

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If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you'll fit right inn…

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do., The Inn Collection Group is an award-winning "Pubs with Rooms" company, welcoming the best hospitality talent to our warm and inviting inns across the North of England and Wales. What can you expect at our inns? A cozy place to gather with friends over a pint of local ale or a specialty coffee, share stories around a table of comforting, home cooked pub food served with a smile, and settle in for a peaceful night's sleep in a room that feels like home. To create these inviting spaces and experiences, we need friendly, hardworking people who care about making guests feel welcome. That's where you come in. At The Inn Collection Group, we align everything we do with our cultural mission of "Making people happy," a value our team embodies daily across the group. In 2024, we celebrated our second annual awards ceremony-a night dedicated to recognising the extraordinary contributions of our team members. The event honored their hard work and commitment to the success of the group. The awards highlighted our heroes, rising stars, and managers, while also celebrating long service milestones for years of dedication to ICG. And, of course, the evening culminated in the announcement of the most coveted accolade: Inn of the Year! The Inn Collection Group was officially established in 2013, though its story begins in 2006 with the opening of The Lindisfarne Inn on the beautiful Northumberland coast. Under the leadership of founder Keith Liddell, this single inn soon grew to include The Bamburgh Castle Inn in Seahouses, The Hog's Head Inn in Alnwick, and The King's Head Inn in Newton-under-Roseberry. These early expansions laid the foundation for what has become a multi-award-winning hospitality group, now led by CEO Sean Donkin. Today, The Inn Collection Group includes 32 unique inns across Northumberland, Tyne & Wear, County Durham, North Yorkshire, Lancashire, Cumbria, and North Wales. Since 2018, we have grown rapidly, acquiring stunning properties in some of the most breathtaking locations across the region. Originally based in Northumberland, our central support hub relocated to Newcastle Upon Tyne in 2022. Despite this growth, The Inn Collection Group remains deeply rooted in the North, proudly celebrating its heritage and connection to the region.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you!

Celebrate your birthday with an extra paid holiday.

Build your future with support from our Lead-Inn development program.

Take the time you need to rest and recharge; Paid Breaks are on us.

Enjoy 50% off food at any of our Inns

Relax with a stay at any of our Inns during January, February, and March for just £1.

Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.

Experience a spontaneous trip away with £50 on same day bookings

It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!

24/7 confidential support is always there when you need it with our Employee Assistance Programme

Tronc (…that's tips to me and you)

Contribute to a company that gives back through our Give-inn back scheme

Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Occupying a prime position on the seafront of Lytham St Annes, Offshore is a newly transformed destination offering a fantastic setting for enjoying home-made food, a wide range of drinks, and fabulous accommodation. Born out of a complete refurbishment of the former Carlton and Lindum Hotels, Offshore features 99 beautifully designed rooms, perfectly positioned to make the most of this vibrant coastal town and its stunning seafront location.