We gather, document, and validate business requirements.
We translate needs into user stories, functional specifications, and acceptance criteria.
We facilitate workshops with internal SMEs and manage expectations across teams.
We identify process improvements and automation opportunities.
We support backlog creation, prioritisation, and UAT.
We advise on system architecture, integrations, and data flows.
We work with external development teams to ensure delivery aligns with requirements.
We produce clear documentation, including process flows, diagrams, and decision logs.
AI
AWS
Active Directory
Azure
Cloud
DevOps
GCP
Support
JIRA
Office 365
SQL
Security

We have experience as a Business Analyst, Systems Analyst, or Solutions Analyst.
We understand software delivery in Agile or hybrid environments.
We have strong communication and stakeholder management skills.
We are comfortable advising non-technical SMEs and simplifying complexity.
We are pragmatic, organised, and confident challenging assumptions constructively.
We have familiarity with Office 365 user administration.
We have familiarity with Azure Entra or Active Directory.
We have basic SQL Server knowledge, including queries and data management.
We understand APIs, integrations, and cloud platforms such as Azure, AWS, or GCP.
We have SME or scale-up experience.
We have knowledge of information security and data protection.
We have experience with Jira or Azure DevOps.
We understand AI capabilities and how they translate into business features.

1 Principal I Ltd jobs in England & Wales