To provide practical and person-centred support to an individual with a learning difficulty, helping them to understand and manage everyday administrative tasks. This position requires empathy, reliability, patience, and flexibility. You will work under the direct guidance of the employer, responding to their individual needs. The ability to use initiative, exercise good judgement, and maintain confidentiality is essential. Key Responsibilities Administrative Support

Assist with understanding bills, letters, and general/official correspondence
Support with making telephone calls and booking appointments - Help communicate with organisations such as government departments, healthcare providers, or service providers
Carry out basic research to gather information - Support the individual in understanding and completing forms accurately.
Maintain accurate records, including telephone logs and copies of correspondence sent and received
Organise paperwork to ensure it is easy to access when needed, The role requires flexibility, as support needs may vary. The Personal Assistant will work under the direction of the individual and must respect their choices, dignity, and independence always.

Patient, kind, and understanding approach - Understanding of barriers faced by people with learning disabilities.
Good communication skills, with the ability to explain information clearly
Strong interpersonal skills and a positive attitude towards disability.
Respect for confidentiality and privacy
Reliable, organised, and trustworthy
Ability to work independently while following the employer's direction.
Experience supporting individuals with learning difficulties
Basic IT and administrative skills
Understanding of person-centred support, Disability Confident

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