As a Supervisor at The Flour Pot Bakery, you will play a key role in maintaining smooth café operations, delivering outstanding customer service, and supporting the store team. You will lead by example, ensuring high standards of service, food safety, and cleanliness, while helping to create a warm and positive environment for both staff and customers.,

Support the General and Assistant Manager in the day-to-day running of the store
Supervise, motivate, and train front-of-house team members
Deliver excellent customer service in line with Flour Pot standards
Ensure a welcoming and friendly atmosphere for all customers
Monitor product presentation and quality, ensuring consistent standards
Assist in rota amendments, daily briefings, and shift planning
Manage stock levels, including ordering and waste control
Ensure compliance with health and safety and food hygiene regulations
Place orders for both internal and external suppliers
Handle customer feedback professionally and efficiently
Open and close the store, including cash handling and reconciliation duties

Previous experience in a café, bakery, or hospitality supervisory role
Passion for food, coffee, and delivering exceptional service
Strong leadership, communication, and organisational skills
Ability to remain calm and efficient in a fast-paced environment
Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
Flexibility to work early mornings, weekends, and holidays as required
Barista experience is a strong advantage

The Flour Pot Bakery is an independent artisan bakery and café group based in Brighton, Hove and Worthing. Renowned for our handcrafted breads, pastries, and warm, welcoming atmosphere. We are passionate about quality, community, and sustainability. As we continue to grow, we're looking for a dedicated and enthusiastic supervisor to support the daily operations of one of our busy cafés.

Competitive hourly rate
Opportunities for career progression within a growing company
Staff discounts on all Flour Pot products
Supportive and inclusive work environment
Comprehensive training and development opportunities
Free coffee on shift and lunch whilst on shift

1 The Flour Pot Bakery jobs in England & Wales