You will begin with a structured induction before joining our Commercial & Schemes team, where you will work alongside experienced colleagues and gradually take on more responsibility. During the programme, you'll:

Learn the foundations of commercial insurance and how an Account Handler supports clients.
Draft clear and professional email correspondence for clients and insurers.
Build confidence speaking with clients and insurers, helping to answer queries and gather information, both via email and during phone calls.
Help gather and share the information needed to manage policies and support client requests.
Support with maintaining accurate and up-to-date client records.
Build long-term relationships and provide excellent customer service.
Learn how amendments to insurance policies are managed as well as the policy renewals process.

No insurance experience is needed; we'll teach you everything you need to know!
Curious and motivated to learn about insurance and develop your career.
A confident communicator who is comfortable speaking with different people by phone and email.
Able to build positive relationships with clients, insurers and colleagues.
Tenacious and resilient when facing challenges or setbacks.
Organised and able to manage different tasks and priorities.
Attentive to detail, with strong written communication skills.
Proactive and willing to ask questions, contribute and support the wider team.
Have the full and unrestricted right to work in the UK.
Have lived permanently in the UK for the last 3 years.
Have achieved a grade C/4 in GCSE English and Maths.
Not already hold a qualification that significantly overlaps with the content of this apprenticeship.

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries., Online application form - no CV required: We believe you're more than just a document, so we won't ask you to submit a CV. Please upload a blank document on the application form.
Online gamified assessment: We've created games that will help us understand your natural strengths and how you approach different situations. There are no right or wrong answers. You can complete this stage on your phone or laptop, whichever suits you best!
Pre-recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting.
Assessment centre: Our final stage is an in-person assessment centre at one of our offices. You'll take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it's like to be part of Howden and experience our culture. We'll cover all your travel costs for this day, because where you are now, shouldn't hold back your future!, Want to know what life at Howden is really like? Visit our to explore our culture, learn more about the insurance industry, and get practical tips to help you prepare for our recruitment process. It's also a great way to work out which career path suits you best.
or hybrid working.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

£23,000 and a generous pension scheme.
Completing fully funded professional qualifications relevant for your role.
Structured learning and development through our 18-month apprenticeship development programme.
25 days' annual leave, plus bank holidays.
Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.

3 Howden Group Ltd jobs in England & Wales