We are looking for an experienced Assistant Spa and Treatment Manager who is passionate about the spa and beauty industry and committed to delivering the highest standard of customer care. Your day to day;

Assist with the management and development of the spa and treatments team
Assist the Spa and Treatment Manager in ensuring that finance and control procedures are followed
Support with the internal sales and marketing activities of Spa and Treatments and for maximising external marketing opportunities
Maintaining operational procedures within the Spa and Spa Treatments Area to ensure effective day-to-day management
Ensuring highest possible standard of hospitality and customer care is achieved by all Spa and Treatments team members to all guests and spa members
To ensure all enquiries/complaints are dealt with in a prompt and professional manner
To maximise sales of the Spa and Treatments area by continually looking for ways of increasing sales
Support with the ongoing maintenance of the Spa and Treatments area

You will have proven experience in an assistant spa management role of a similar size spa for a minimum of 1 years. An understanding of health and safety regulations is essential, with pool plant qualifications advantageous. We are looking for someone who will support with leading and motivating the team and you will have proven experience in this area. An understanding of budgeting and sales forecasting would be advantageous. A qualification in a level 3 spa therapy would be advantageous. A genuine passion for the spa industry is essential.

Gratuities paid monthly
Stream - the ability to withdraw up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Health cash plan
Complimentary use of the hotel Gym & Spa with discounted Spa treatments
Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country
Pension & Life assurance
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Bespoke training programmes accessible to all
An engaging & supportive work environment, Salary/BenefitsCompetitive Salary with an excellent benefits package and monthly gratuities

1 Kettering Park Hotel & Spa jobs in England & Wales