Are you passionate about creating unforgettable customer experiences while leading a motivated team? We're looking for a driven and hands on Duty Manager to join our team and support the Site Centre Manager in taking our venue to the next level. This role is shop floor led, you'll spend most of your time out front with the team and guests, making sure the venue is buzzing, rather than sitting behind a desk.,

Leading from the front on the shop floor, creating a fun and energetic atmosphere for staff and guests
Working closely with and supporting your Site Centre Manager in all areas of site operations
Inspiring, coaching, and supporting your team to deliver outstanding service and memorable guest experiences
Driving sales and smashing financial targets with fresh ideas and energy
Training and developing new team members
Leading by example, setting the standard for professionalism, teamwork, and fun

A proven background in driving sales and hitting targets
Natural leadership skills with a passion for developing people
The ability to create a positive, energetic, and engaging environment for both staff and guests
A hands-on approach, someone who thrives on being out on the floor, not stuck in an office
A problem solver who's organised, ambitious, and always striving for success

Competitive salary (£25,000-£28,000) plus performance bonus
Career progression, training and support to help you step up into senior roles (including Centre Manager)
Employee discounts on our activities and experiences
Company pension scheme
Be part of a supportive and ambitious team where your ideas and drive make a real impact

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