The Patient Pathways Administrator role is fundamental to the organisation as team members are responsible for the admission of patients into the HealthHarmonie services and the discharging or onward referring of patients at the end of their care pathway with us. The role also includes:

Processing the patient notes following triage, resulting in patients either being accepted into the HealthHarmonie service or onward referring them into different care providers
Utilising the National EReferral Service
Update patient administration systems
Answering GP/hospital/Laboratory queries via telephone and email
Review all patient outcome reports following their HealthHarmonie appointment and action the outcome
Chasing laboratories for outstanding patient histology results
Managing departmental actions in line with department KPI's
Updating patient care trackers using Microsoft excel
Confirming patient appointments via telephone

Strong organisational and administrative skills
Excellent written and verbal communication skills
Experience in working independently and as part of a team
Friendly and confident telephone manner
The ability to use their own initiative

Established in 2003, HealthHarmonie has grown with the everchanging healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.

Salary of £25,467 per annum
Eligible for quality bonus of 1.25% of annual salary
25 days Annual Leave + 8 days bank Holiday
Paid Overtime
NHS Employee Discounts
Annual Salary Review
Ongoing Support and Training
Excellent Career Progressions
Pension Scheme

3 Healthharmonie Ltd jobs in England & Wales