Lead the successful delivery of Royal Navy MMCM In-Service Support contracts, ensuring performance against cost, quality and schedule targets.
Manage the transition from development and qualification activities into full service support operations.
Deliver the UK element of support for the Marine National MMCM platforms in collaboration with Thales France.
Maintain exceptional levels of customer satisfaction through effective service delivery and stakeholder engagement.
Take ownership of programme planning, governance, reporting, financial performance and resource management.
Drive project performance and protect and improve project profitability.
Lead service reviews, performance reporting and customer governance meetings.
Identify and resolve delivery challenges, escalating issues where appropriate.
Ensure project governance is maintained in accordance with Thales Chorus 2 processes.
Jointly define the future MMCM support delivery model across the UK and France.
Develop business cases to secure investment in future support capabilities.
Support bid and capture activities, helping shape new service solutions and customer offerings.
Contribute to the development of Mine Warfare as a Service (MWaaS) offerings and future autonomous support solutions.
Lead support strategy development for future programmes, including Mine Hunting Capability (MHC) Block 2.
Identify growth opportunities and support business development activities across the autonomous systems portfolio.
Lead and develop a team of approximately 10-20 colleagues across multiple locations.
Build strong relationships with customers, Royal Navy stakeholders and international partners.
Collaborate across engineering, commercial, finance, procurement, sales, quality and operations functions.
Foster a culture of continuous improvement, collaboration and customer focus.

We're looking for a driven and commercially aware leader who combines strong project delivery expertise with a passion for customer success and innovation.
Significant experience in project, programme or service delivery management within a complex engineering or defence environment.
Strong understanding of project management disciplines covering cost, quality and schedule management.
APMP qualification or equivalent project management experience.
Experience delivering support services and managing service-based contracts.
Knowledge of through-life support principles and service delivery frameworks.
Experience managing customer relationships and achieving high levels of customer satisfaction.
Strong commercial and financial acumen, including the ability to interpret detailed project financial data.
Experience supporting bids, capture activities and business growth initiatives.
Excellent stakeholder management, influencing and communication skills.
Ability to lead multi-functional and geographically dispersed teams.
Experience identifying risks and opportunities and translating these into practical delivery plans.
Degree-level qualification in a technical, engineering or business-related discipline, or equivalent experience.
Knowledge of the Mine Warfare domain.
Understanding of autonomous maritime systems and the MMCM programme.
Experience working with defence organisations or military customers.
Experience operating in international project environments.

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

Performance-related bonus
Half day every Friday, typically finishing around 1pm
28 days annual leave plus bank holidays
Opportunity to buy additional leave
24 hours paid volunteering leave
Private healthcare
Competitive pension scheme
Life assurance
Employee Assistance Programme and wellbeing support
Employee discount schemes
Gym membership discounts
Career development within a global technology leader

22 Thales Group jobs in England & Wales