We are seeking a seasoned Senior Sales Enablement Manager to support our field GTM teams, including Sales, Presales, and partner-facing roles. You will take complex requirements and centrally built content, package it for in-region delivery, and tailor it to the specific audience in the room. This role spans preboarding, preboarding, onboarding, ramp, and ongoing enablement. What you get to do in this role:

Own the end-to-end enablement strategy for the region, from needs assessment through design, delivery, reinforcement, and measurement.
Take complex product, packaging, and process requirements and turn them into clear, usable enablement for the field.
Repackage and redeliver globally built content in region, adjusting for market context, local go-to-market motions, and time zones.
Tailor depth, format, and delivery to the audience, from new hire ramp through experienced sellers, presales, and frontline managers.
Design and facilitate live sessions, workshops, and on-demand content that hold up across roles and regions.
Run the in-region enablement cadence, including calendar, communications, and stakeholder alignment.
Work cross functionally in a matrix organization, aligning global program owners, product, and regional GTM leaders on strategy, sequencing, and execution.
Measure program efficacy at both program and audience impact levels, and connect enablement to pipeline and revenue outcomes., We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

To be successful in this role you have:
8+ years in GTM or sales enablement, SaaS focused.
Strong understanding of Sales, Presales, BDR, and related teams' dynamics.
Technical acumen to support technical audiences.
Exceptional stakeholder management across senior GTM leaders, global program owners, and cross functional partners.
Data driven mindset, comfortable defining success measures and reporting on program and business impact.
Regional expertise, with working knowledge of local market and go-to-market dynamics.
Experience with AI tools and an understanding of AI technologies.

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