Introduction

This is an opportunity to join the business in a hands-on Sales & Marketing role, while completing a Level 4 AI Specialist programme. You’ll build on your existing marketing skills while learning how to use AI, automation, data and digital tools to improve campaigns, customer experiences and business processes.

About the Employer

Out of Bounds is an award‑winning, multi‑activity indoor and outdoor leisure centre located in Angmering/Littlehampton, West Sussex. It offers a broad range of activities suitable for all ages, including Clip ’n Climb, Ten‑Pin Bowling, multi‑level Soft Play, Adventure Golf, Laser Tag, Adventure Nets, High Ropes, and Jumping Pillows. It also operates an on‑site café and provides extensive birthday party, school-group, corporate, and event services.

The company has been active in its current format since around 2014, employs between 10 and 70 staff.

Core activity lines include:

Indoor climbing
Ten‑pin bowling
Soft play
Laser Tag
Adventure Golf (Safari‑themed, 18‑hole course)
Outdoor Adventure Nets
High Ropes & Zip Lines
Jumping Pillows
Holiday activity camps
Food & beverage via the Café

Out of Bounds also earns revenue from parties, group bookings, school sessions, and corporate events, with options for exclusive hire and private function rooms.

What Makes Out of Bounds Different / Special?

1. All‑Weather, All‑Ages Destination

The centre is deliberately designed to provide a complete indoor‑and‑outdoor adventure experience, making it suitable for families, schools, and groups regardless of the season.

2. Wide Range of Activities Under One Roof

Few leisure businesses in the region offer such a broad mix of physical, social, and developmental activities in a single location—from climbing to golf to high-adrenaline nets.

Why the Company Is Exciting

1. Rapid Growth in the Commercial Active Leisure Sector

As a modern, multi‑activity centre, Out of Bounds is in one of the fastest‑growing parts of the hospitality and tourism sector—especially as families increasingly seek experience‑based outings.

2. Strong Investment in New Events & Programming

Out of Bounds runs themed events (e.g., Star Wars), seasonal promotions, holiday camps, and new activity bundles that frequently refresh the customer offering.

3. Technology‑Driven Operations

The company employs digital booking systems, modern analytics tools, and contemporary website infrastructure—valuable exposure for apprentices.

4. Clear Customer‑Centric & Innovation Mindset

Regular promotions, new pass types, and evolving event formats show a business determined to innovate and stay ahead in a competitive market.

What You'll Do

The role combines marketing, sales outreach, data and customer engagement. You’ll work alongside the existing marketing and social media team to create engaging content, support campaigns, conduct outreach, analyse data, identify opportunities and help drive business growth.

You’ll be encouraged to use AI and existing business data to improve targeting, support sales activity and make marketing more effective.

What you’ll do

Content & Social Media

Support social media activity across Facebook, X, LinkedIn, TikTok and Instagram
Create engaging content, including filming and editing activity clips
Use AI to generate ideas, create copy, plan campaigns and repurpose content
Monitor trends and identify content and promotional opportunities
Record and edit video using Premiere Pro and other digital tools
Assist with presentations, proposals and marketing materials while following brand guidelines
Work collaboratively with the wider marketing team

Website & Data

Help manage and update e-commerce websites
Collect and maintain customer, marketing and sales data
Use Google Analytics and other tools to analyse website and campaign performance
Use AI and data to identify customer trends, popular activities and opportunities to increase bookings
Research and build new customer and prospect lists
Carry out competitor and market research
Identify ways to improve the customer journey using digital tools and AI

Email & Outbound Sales

Support email and newsletter campaigns
Conduct outbound email marketing and prospecting
Research new leads, audiences and commercial opportunities
Use AI to personalise communications and create targeted campaigns
Support customer follow-ups and sales outreach
Build and maintain prospect and customer databases
Track responses, engagement and results
Follow up with potential customers and help generate new business
Work towards agreed activity, lead generation and commercial targets

Paid Advertising

Assist with PPC and paid social campaigns
Use AI for audience research, creative development and campaign ideas
Monitor campaign performance and identify opportunities to improve ROI

Sales & Commercial Growth

Support the sales and marketing team to generate new business and increase bookings
Identify potential customers and new markets using data and research
Support lead generation across email, digital marketing and outreach
Track leads, enquiries, conversions and campaign performance
Use data and AI to identify what is working and where growth opportunities exist
Work towards agreed KPIs and commercial targets
Help turn marketing activity into measurable results

Customer & Business Support

Support event planning and promotion
Assist with customer enquiries and day-to-day administration
Meet and greet clients and visitors
Answer phones and support sales administration and follow-up
Work with different teams to understand customer needs and identify opportunities for improvement

Training Outcome

On completion of the apprenticeship the apprentice can discuss with the Out of Bounds the options to join the great team

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Creative
Initiative
Patience
Design & Creative skills

Qualifications

Essential - GCSE - Maths, English - (Grades 4-9 or equivalent)
Desired - A Level - A Levels - (A*- c or equivalents)
Desired - Degree - Any - Any

Course Information

Course: Artificial intelligence (AI) and automation practitioner (level 4)

Level: 4

Route: Digital

Apprenticeship Level: Higher

Working Arrangements

Working Week: Tuesday - Friday, 09:30- 18:00 Option for part time work (can be discussed with the employer).

Expected Duration: 1 Year

Training Provider: CREATIVE PROCESS DIGITAL LTD

1 Out Of Bounds jobs in England & Wales