Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
Variation of treatments is so important to us, and we are proud of our average massage percentage is only 50% of overall treatments, we monitor this daily to give you a varied day.
Out of the wide variety of beautiful spa treatments we offer, all but two are 50 minutes or longer, which enables you to really build a rapport with your client and not feel rushed between guests.
To provide ultimate client care to all of our guests, and give them an unforgettable and lasting treatment experience, maximising revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
To provide professional advice to guests via talks and demonstrations, spa tours, and promotional events to promote available treatments, recommending suitable homecare advice for our guests to be able to continue their results at home.
To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to, ensuring you keep up to date with developments relating to the product ranges and any new treatments.
To follow Champneys protocols and training programs ensuring you are offering the best service to our guest and to attend training courses required for your therapist grade to be able to offer all treatment a spa therapist should be offering.
To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day, adhering to Health and Safety regulations by using safe work practices.
To liaise in a positive and constructive manner with the manager and receptionists on the day's scheduled treatments, any changes, additions, etc to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.

We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience essential.

£24,256.00 OTE
Provide a first-class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
Maximise treatment and retail sales to ensure targets and KPIs are achieved.
Deliver exceptional customer service which exceeds guest expectations.
Monday to Sunday
1000 - 1900
1100 - 2000
Health, Wellness and Wellbeing incentives
Digital fitness programmes
Nutrition guides and recipes
Self-Guided meditation
Wellbeing podcasts

1 Champneys Tring jobs in England & Wales