We have an exciting opportunity to join our wonderful team and Anderson Moores Veterinary Specialists. The role of a Client Care Team Member requires a forward-thinking, articulate and organised individual who works well under pressure. Duties include:

Meeting and greeting clients in a professional, yet sensitive manner
Answering the telephone, dealing with queries, transferring calls, and taking messages where applicable
Liaising with referring vets and accurately recording details
Updating in-house notes system clearly and accurately
Coordinating appointments with the animals owners
Discussing finances and pet Insurance details
Taking card and cash payments
Accurately carrying out departmental filing
Building good working relationships with colleagues at all levels
Assisting with any other ad hoc duties when requested

Possess excellent communication skills
Be passionate about animals
Be able to provide first class customer service
Be eligible to work in the United Kingdom

5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Reimbursement of Pet Insurance fees
Life Assurance
Group Pension scheme
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme

2 Linnaeus Group jobs in England & Wales