As a Client Operations Manager for Pitney Bowes, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who:

Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.
Generate weekly forecast and metric reports & provide analysis for Sales Management
Generate weekly and quarterly forecast and performance metric reports & provide analysis for multiple levels of sales management including managers, directors, and VPs
Assist the Client and Sales Management organization by creating a triage for operational issues affecting client performance
Identify and follow through with creative solutions to problems presented by business and sales stakeholders
Enhance decision-making by collecting, analyzing, and presenting data for management consumption and action
Positively impact Sale teams through participation in projects and providing data and analysis in conjunction with BI, Facility Operations, Finance and other key constituents across the organization
Support KPI definition and reporting to internal/external users
Drive efforts to improve cross-function customer satisfaction scores
Develop strong understanding of company processes, procedures, and areas to improve
Provide ad hoc operational support to the Client and Sales Management teams on a daily basis

4+ years' work experience in Sales Operations with preferred background in retail or ecommerce
General understanding of retail shipping and logistics strategies, as well as import, export and customs processes
Familiarity/Comfort of reporting to Manager in the US whilst working out of the UK office
Experience working in a dynamic and growing environment with some foundation in policies and procedures but one that continues to evolve due to business growth and product expansion
Possesses a high level of initiative with ability to handle demanding situations & deadlines
Ability to plan and carry out responsibilities with minimal direction and an inherent sense of when escalation is appropriate
Strong written and verbal communication skills along strong analytical, assessment and problem-solving skills is a pre-requisite for the role
Ability to work independently yet always as part of the team is key!

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (pbprojectliving.com)
Offer Flexible / Agile working environment (subject to role requirements)

1 Pitney Bowes Limited jobs in England & Wales