Service Experience Lead: Workplace & EUC

Location: Caerphilly, Gwent, UK

Postal Code: CF83 1

Company: CENTERPRISE INTERNATIONAL LIMITED

Role: Service Experience Manager

2026-06-03T00:00:00

Caerphilly

Gwent

UK

Any

Apply4U

2026-09-01T09:10:52.983

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CENTERPRISE INTERNATIONAL LIMITED is seeking a Service Experience Manager in Caerphilly. This role focuses on enhancing the service quality and user experience across managed services. Responsibilities include driving operational service excellence, managing major incidents, and fostering continual improvement initiatives. The ideal candidate will have strong operational and communication skills alongside a background in MSP settings. The position offers hybrid working options and a comprehensive benefits package, including a non-sales incentive.

Drive operational service excellence across managed services

Manage major incidents and coordinate response

Foster continual improvement initiatives

The ideal candidate will have strong operational and communication skills alongside a background in MSP settings. The position offers hybrid working options and a comprehensive benefits package, including a non-sales incentive.

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CENTERPRISE INTERNATIONAL LIMITED is seeking a Service Experience Manager in Caerphilly. This role focuses on enhancing the service quality and user experience across managed services. Responsibilities include driving operational service excellence, managing major incidents, and fostering continual improvement initiatives.The ideal candidate will have strong operational and communication skills alongside a background in MSP settings. The position offers hybrid working options and a comprehensive benefits package, including a non-sales incentive.
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