Introduction

This role would predominantly be based at our head office in Spalding but flexibility to travel will be required in line with the needs of the business. Full training will be given, accuracy and attention to detail is an essential requirement.

About the Employer

We are a training provider that delivers first class skills, employability and training solutions to create better futures for individuals, families, businesses and communities. We deliver quality vocational training including Apprenticeships and Diplomas.

What You'll Do

Overall Purpose of the Job:

To support the provision of an effective and efficient customer service function by:

Promoting the company services and products to potential as well as existing customers.
Dealing professionally with incoming calls from/making outgoing calls to existing and prospective customers, providing information and follow-up actions as required.
Preparing learner paperwork packs and supporting the wider business.

Training Outcome

Your earnings can increase over time with an apprenticeship.

Progression to other roles within the business.

Skills Required

Communication skills
IT skills
Attention to detail
Customer care skills
Team working

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 9am to 5pm.

Expected Duration: 1 Year

Training Provider: STEADFAST TRAINING LTD

1 Steadfast Training Ltd jobs in England & Wales