Receive visitors (including patients and members of the public) to the premises in a polite and helpful way in accordance with local procedures.
Book rooms using electronic or paper formats and ensure that rooms are set up appropriately
Using electronic patient management system, arrange and amend appointments for patients both face to face and by telephone.
Book interpreters
Receive and arrange the distribution of mail.
Process mail for despatch using the appropriate method e.g. internal, royal mail or courier.
Monitor generic e-mail accounts for the multi-disciplinary team as required and take appropriate actions
Receive deliveries and ensure that they are passed to the appropriate recipient
Collate papers for meetings on a timely basis.
Assist in making arrangements for meetings/events including booking venue, arranging room layout notifying participants, issue of agenda and supporting papers, drafting of minutes and their circulation. Undertake any necessary follow up action as directed
Please refer to the job description and person specification for further details., We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities., AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Must be able to demonstrate competence in the use of range of computer packages evidenced by experience or formal qualification e.g. ECDL
Must show knowledge of working in an office environment and of operation of office equipment and systems.
Conversant with office procedures and systems and able to demonstrate prior experience of working in a secretarial or administrative role.
Must be able to demonstrate advanced keyboard skills.
Must be able to demonstrate proficient typing skills, including audio typing.
Good command of verbal and written English.
Thorough knowledge of own department and organisation gained through prior experience within the organisation, induction, or period of orientation.
Should be willing to participate in short courses or more formal training opportunities to improve skill level e.g. through achievement of SVQ in Administration at Level 2 or 3.
There will be an on-going requirement to have a personal development plan agreed with the manager which will include participation in training and development to develop and update skills as service develops and evolves.
Organisational skills, including ability to deal with a range of non-routine tasks, apply problem solving skills and ability to manage conflicting demands., Team player
Attention to detail
Highly motivated and enthusiastic
Time management skills

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

As an NHS Scotland employee, you will be entitled to:
A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

2 Nhs Greater Glasgow & Clyde jobs in England & Wales