Intermediate administrati...
Salary not available. View on company website.
Medway Community Healthcare CIC, Brompton, Medway
- Part time
- Permanent
Apply on company site
Posted 4 days ago, 9 Jun
School nurse
Salary not available. View on company website.
Medway Community Healthcare CIC, Chatham, Medway
- Full time
- Permanent
Apply on company site
Posted 4 days ago, 9 Jun
Clinic Coordinator
Salary not available. View on company website.
Medway Community Healthcare CIC, Canterbury
- Part time
- Permanent
Apply on company site
Posted 4 days ago, 9 Jun
Advanced Clinical Practit...
Salary not available. View on company website.
Medway Community Healthcare CIC, Brompton, Medway
- Full time
- Permanent
Apply on company site
Posted 4 days ago, 9 Jun
Paediatric occupational t...
Salary not available. View on company website.
Medway Community Healthcare CIC, Strood, Medway
- Full time
- Permanent
Apply on company site
Posted 4 days ago, 9 Jun
Community intravenous nur...
Salary not available. View on company website.
Medway Community Healthcare CIC, Troy Town, Medway
- Full time
- Permanent
Apply on company site
Posted 1 week ago, 31 May
Community nursery nurse |...
Salary not available. View on company website.
Medway Community Healthcare CIC, Troy Town, Medway
- Full time
- Permanent
Apply on company site
Posted 1 week ago, 31 May
Urgent response practitio...
Salary not available. View on company website.
Medway Community Healthcare CIC, Gillingham, Medway
- Full time
- Permanent
Apply on company site
Posted 2 weeks ago, 30 May
Housekeeping supervisor |...
Salary not available. View on company website.
Medway Community Healthcare CIC, Borstal, Medway
- Full time
- Permanent
Apply on company site
Posted 2 weeks ago, 29 May
Housekeeper | Medway Comm...
Salary not available. View on company website.
Medway Community Healthcare CIC, Gillingham, Medway
- Part time
- Permanent
Apply on company site
Posted 2 weeks ago, 29 May
Housekeeper
Salary not available. View on company website.
Medway Community Healthcare CIC, Brompton, Medway
- Part time
- Permanent
Apply on company site
Posted 2 weeks ago, 28 May
Team Supervisor Child Dev...
Salary not available. View on company website.
Medway Community Healthcare CIC, Strood, Medway
- Full time
- Permanent
Apply on company site
Posted 3 weeks ago, 23 May
Intermediate administration services officer
Salary not available. View on company website.
Medway Community Healthcare CIC, Brompton, Medway
- Onsite working
- Part time
- Permanent
Posted 4 days ago, 9 Jun
Job ref: 6976860b69854250b4186c68e5968040
Full Job Description
Do you want to be part of an award winning and dynamic social enterprise that:
+ is renowned for providing high quality care and is ranked 'Good' by the CQC;
+ is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
+ is friendly, ambitious, welcomes innovation and rewards excellence;
+ offers superior benefits; everything you get in the NHS and more;
+ and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?
Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you., + To communicate and manage appointment and clinical related information to ensure the users of the service are the centre of everything we do
+ To be able to manage a range of data to enable the service to operate effectively
+ To plan, organise and prioritise a range of tasks and activities to make best use of resources in a timely fashion ensuring deadlines are adhered to
+ To be the identified as a lead role for the specified admin hub e.g. information governance, asset register, system champion user
+ Prepare reports and letters in relation to patient care
+ Respond appropriately to enquiries from other services and patients, referring to other members of the team when necessary
+ Ensure adequate clinical and office supply stocks available for teams within specified hub
+ Produce performance monitoring reports as required/directed by hub lead
+ Provide general and administrative support to specified administration hub
+ Arrange and support meetings, take minutes and/or action notes
+ Monitoring clinic appointments and replacing cancelled appointments with patients who have been contacted and brought forward
+ Managing delegated caseloads, + Organise and allocate work, tasks or activities
+ Manage diaries, plan meetings, rotas, schedules and clinics
+ Work flexibly to maintain cover within the service / organisation
+ Produce and maintain effective systems to ensure the service operates efficiently, e.g. planning appointments, time management, patient transport, maintain filing system
5. Physical skills
+ Advanced keyboard skills for regular use of computer systems
+ Use office equipment, e.g. transcription equipment
6. Responsibility for patient / client care
+ Provide non clinical advice and information to patients, carers, relatives or staff either face to face, over the telephone or by other means
+ To have the ability to recognise when patient's care is a priority and to ensure that patients are given assistance at all times, treating others with courtesy, respect and makes them feel valued
7. Responsibility for policy and service development implementation
+ Responsible for ensuring that organisational policies and procedures are adhered to and implemented.
+ Contributes to changes and updates of polices / procedures in own area of work.
8. Responsibilities for financial and physical resources
+ Manage and ordering of stock / office stationery / equipment
+ Maybe required to handle petty cash and patient valuables
+ Maybe required to issue / take responsibility for equipment used by self and others
9. Responsibilities for human resources (HR)
+ To supervise and co-ordinate the day to day work of new or less experienced staff
10. Responsibilities for information resources
+ Create or format databases / spread sheets / publications utilising appropriate IT systems
+ Transcribing / copy typing information provided by others
+ Formal minute taking
+ Management of information either electronic or paper based
11. Responsibilities for research and development (R&D)
+ Will be required to undertake surveys and audits when requested in own area of work.
12. Freedom to act
+ Plan and organise own workload using own initiative, escalating to manager when required
+ Works independently to defined policies and procedures.
13. Physical effort (refer to effort factor questionnaire)
14. Mental effort (refer to effort factor questionnaire)
15. Emotional effort (refer to effort factor questionnaire)
+ Are you an experienced administrator with excellent organisational skills and an eye for attention to detail?
+ Are you able to deal with confidential and sensitive information in a timely manner.
+ If you answered yes, we've got the perfect role for you!
We are looking for an enthusiastic and motivated senior administrator to work within our care coordination centre:
+ experience of interaction with all levels of staff and the public
+ previous administrative and organisational experience
+ experience of managing and prioritising own workload and working to deadlines
+ a 'can do' approach.
This role is responsible for providing a high level of administrative support to clinical community services. The post holder will be required to deal with highly sensitive information, working towards deadlines and be required to provide excellent customer service to our patients, healthcare professionals and other colleagues.
Other duties will include dealing with a wide range of administrative tasks., 1. Communication and relationship skills
+ Deal effectively with internal and external enquiries demonstrating excellent communication and customer care.
+ Provide and receive routine information either verbally or written, requiring tact or persuasive skills in order to overcome barriers to understanding.
+ Deal with potentially complex, sensitive or confidential enquiries from patients, staff and the public
2. Knowledge, training and experience
+ Educated to A level standard or equivalent
+ Experience of a range of office procedures
+ NVQ3 in business administration / customer care or equivalent
+ RSA stage 3 or equivalent
+ ECDL advanced desirable
+ Accurate and timely copy/audio typing
3. Analytical and judgement skills
+ Make judgements involving facts / situations sometimes requiring analysis of information
+ Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner, e.g. telephone messages from staff / patients
4. Planning and organisational skills
· You'll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
· Informal visits can be arranged on request.
· We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
· MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.
+, We reserve the right to close this advert earlier than the published closing date if we receive a sufficient number of applications. Shortlisted candidates will be contacted within 1 week of the closing date; no discourtesy is intended in not contacting you if your application is rejected.
When completing your application, please include the email addresses and contact telephone numbers for your referees; your referees should be your line managers / course tutors for the last 3 years.
MCH is an equal opportunity employer that is committed to a compassionate and inclusive workplace and values diversity of all people. We prohibit unlawful discrimination and harassment of any kind and wish to provide our employees with a work environment free of discrimination and harassment. At the heart of our values, we seek to treat people fairly and with dignity and respect and provide a workplace where people feel they belong.
We aspire to have a diverse and inclusive workforce and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MCH. We are positive about disability and we guarantee interviews to applicants with a disability who meet the minimum criteria as specified in the job description. We are committed to offering support and making reasonable adjustments to allow full participation in the interview and selection process and through their employee journey.
We are committed to the safeguarding and welfare of children and vulnerable adults.
+ is renowned for providing high quality care and is ranked 'Good' by the CQC;
+ is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
+ is friendly, ambitious, welcomes innovation and rewards excellence;
+ offers superior benefits; everything you get in the NHS and more;
+ and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?
Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you., + To communicate and manage appointment and clinical related information to ensure the users of the service are the centre of everything we do
+ To be able to manage a range of data to enable the service to operate effectively
+ To plan, organise and prioritise a range of tasks and activities to make best use of resources in a timely fashion ensuring deadlines are adhered to
+ To be the identified as a lead role for the specified admin hub e.g. information governance, asset register, system champion user
+ Prepare reports and letters in relation to patient care
+ Respond appropriately to enquiries from other services and patients, referring to other members of the team when necessary
+ Ensure adequate clinical and office supply stocks available for teams within specified hub
+ Produce performance monitoring reports as required/directed by hub lead
+ Provide general and administrative support to specified administration hub
+ Arrange and support meetings, take minutes and/or action notes
+ Monitoring clinic appointments and replacing cancelled appointments with patients who have been contacted and brought forward
+ Managing delegated caseloads, + Organise and allocate work, tasks or activities
+ Manage diaries, plan meetings, rotas, schedules and clinics
+ Work flexibly to maintain cover within the service / organisation
+ Produce and maintain effective systems to ensure the service operates efficiently, e.g. planning appointments, time management, patient transport, maintain filing system
5. Physical skills
+ Advanced keyboard skills for regular use of computer systems
+ Use office equipment, e.g. transcription equipment
6. Responsibility for patient / client care
+ Provide non clinical advice and information to patients, carers, relatives or staff either face to face, over the telephone or by other means
+ To have the ability to recognise when patient's care is a priority and to ensure that patients are given assistance at all times, treating others with courtesy, respect and makes them feel valued
7. Responsibility for policy and service development implementation
+ Responsible for ensuring that organisational policies and procedures are adhered to and implemented.
+ Contributes to changes and updates of polices / procedures in own area of work.
8. Responsibilities for financial and physical resources
+ Manage and ordering of stock / office stationery / equipment
+ Maybe required to handle petty cash and patient valuables
+ Maybe required to issue / take responsibility for equipment used by self and others
9. Responsibilities for human resources (HR)
+ To supervise and co-ordinate the day to day work of new or less experienced staff
10. Responsibilities for information resources
+ Create or format databases / spread sheets / publications utilising appropriate IT systems
+ Transcribing / copy typing information provided by others
+ Formal minute taking
+ Management of information either electronic or paper based
11. Responsibilities for research and development (R&D)
+ Will be required to undertake surveys and audits when requested in own area of work.
12. Freedom to act
+ Plan and organise own workload using own initiative, escalating to manager when required
+ Works independently to defined policies and procedures.
13. Physical effort (refer to effort factor questionnaire)
14. Mental effort (refer to effort factor questionnaire)
15. Emotional effort (refer to effort factor questionnaire)
+ Are you an experienced administrator with excellent organisational skills and an eye for attention to detail?
+ Are you able to deal with confidential and sensitive information in a timely manner.
+ If you answered yes, we've got the perfect role for you!
We are looking for an enthusiastic and motivated senior administrator to work within our care coordination centre:
+ experience of interaction with all levels of staff and the public
+ previous administrative and organisational experience
+ experience of managing and prioritising own workload and working to deadlines
+ a 'can do' approach.
This role is responsible for providing a high level of administrative support to clinical community services. The post holder will be required to deal with highly sensitive information, working towards deadlines and be required to provide excellent customer service to our patients, healthcare professionals and other colleagues.
Other duties will include dealing with a wide range of administrative tasks., 1. Communication and relationship skills
+ Deal effectively with internal and external enquiries demonstrating excellent communication and customer care.
+ Provide and receive routine information either verbally or written, requiring tact or persuasive skills in order to overcome barriers to understanding.
+ Deal with potentially complex, sensitive or confidential enquiries from patients, staff and the public
2. Knowledge, training and experience
+ Educated to A level standard or equivalent
+ Experience of a range of office procedures
+ NVQ3 in business administration / customer care or equivalent
+ RSA stage 3 or equivalent
+ ECDL advanced desirable
+ Accurate and timely copy/audio typing
3. Analytical and judgement skills
+ Make judgements involving facts / situations sometimes requiring analysis of information
+ Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner, e.g. telephone messages from staff / patients
4. Planning and organisational skills
· You'll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
· Informal visits can be arranged on request.
· We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
· MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.
+, We reserve the right to close this advert earlier than the published closing date if we receive a sufficient number of applications. Shortlisted candidates will be contacted within 1 week of the closing date; no discourtesy is intended in not contacting you if your application is rejected.
When completing your application, please include the email addresses and contact telephone numbers for your referees; your referees should be your line managers / course tutors for the last 3 years.
MCH is an equal opportunity employer that is committed to a compassionate and inclusive workplace and values diversity of all people. We prohibit unlawful discrimination and harassment of any kind and wish to provide our employees with a work environment free of discrimination and harassment. At the heart of our values, we seek to treat people fairly and with dignity and respect and provide a workplace where people feel they belong.
We aspire to have a diverse and inclusive workforce and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MCH. We are positive about disability and we guarantee interviews to applicants with a disability who meet the minimum criteria as specified in the job description. We are committed to offering support and making reasonable adjustments to allow full participation in the interview and selection process and through their employee journey.
We are committed to the safeguarding and welfare of children and vulnerable adults.
Copy the direct link to this job
www.jobs24.co.uk/job/intermediate-administration-services-officer-125213277