3 CAE jobs in England & Wales

The Customer Service Representative will be part of a team who are the first point of contact for customers at reception and in the training areas Delivering a service that goes above and beyond our objectives to our customers and staff -demonstrating initiative to pro-activity to assist students, instructors and employees whenever needed., Visible presence on reception and in training areas, identifying customers that require service or information, offering fast track or managed solutions to issues

• Management of all customer facilities and area
• Maintaining overall standards and appearance of the building
• Proactive approach to Health & Safety ensuring all policies and procedures are adhered to, in order to ensure a safe working environment
• Responsible completion of customer surveys and tracker
• Issuing Visa letters when required
• Ad hoc duties as required
  
  Demonstrable experience of working to a high standard in a customer focused environment
• Be proactive in everything you do
• Effective communicator with all levels of staff and clients.
• Good administrative and organizational skills
• Initiative and integrity to work unsupervised
• Able to work on own initiative and have the ability to handle multiple priorities
• Excellent attention to detail
• Good working knowledge of Microsoft Word, Excel, Outlook, Power Point, Databases, etc.
• Experience of on line management systems - Salesforce, Gemini
Must be a citizen of the UK or legally authorised to work in the UK

At CAE, we exist to make the world safer. We deliver cutting-edge training, simulation, and critical operations solutions to prepare aviation professionals and defence forces for the moments that matter. Every day, we empower pilots, cabin crew, maintenance technicians, airlines, business aviation operators, and defence and security personnel to perform at their best and when the stakes are the highest. Around the globe, we're everywhere customers need us to be with approximately 13,000 employees at around 240 sites and training locations in over 40 countries. For nearly 80 years, CAE has been at the forefront of innovation, consistently seeking to set the standard by delivering excellence in high-fidelity flight simulators and training solutions, while embedding sustainability at the heart of everything we do. By harnessing technology and enhancing human performance, we strive to be the trusted partner in advancing safety and mission readiness-today and tomorrow.