The purpose of this role is to support the Business Sector Controller (BSC) and National Account Manager (NAM) to deliver the account sales targets. The role is a key point of contact for the customer and internal colleagues, acting as primary cover for the BSC/NAM when they are out of the business., Establish and develop excellent relationships with existing and potential customers across sales, marketing, supply chain, and operations.
Deal promptly with any customer queries or requests, involving relevant personnel when required and follow up accordingly until the query / issue has been dealt with.
Support the BSC/NAM when preparing accurate reports as required by each specified customer account in a timely manner.
Support the BSC/NAM when providing commercial input into supply chain meetings (e.g. forecasting meeting).
Co-ordinate the implementation of price changes, including stock management and implementation dates both internally and with the customer.
Co-ordinate the implementation of any new products or products specifications amendments from concept to launch.
Maintain a good level of market and competitor knowledge by means of regular store visits and reading of relevant trade publications.
Represent the company at Trade events and fairs as and when required.
Be the primary caretaker for the Customer when the BSC/NAM is out of the business.
Have full working knowledge of retailers systems and supplier portals.

Qualifications and Skills
Minimum 1 years' experience in a previous sales/customer interface experience
Graduate Calibre
PC literate (word, excel, PowerPoint, e-mail/outlook)
Previous FMCG market experience desirable
Experience
Previous account management experience
Strong communicator
Exposure to working for a team of sales people
Good commercial skills
Ability to project manage
Ability and confidence in interaction with senior management
Other
Proven team player
Self motivated, organised and disciplined
Flexibility and adaptability is essential
Full UK driving licence
Requirement to travel to customer meetings and stay overnight from time to time if required.

Kingsland Drinks is a well-established premier independent UK supplier of wine and spirits specialising in providing a complete category solution. Using our consumer understanding and drinks experience, we provide innovative, bespoke solutions to become the partner of choice as we create value for our customers.

1 Kingsland Drinks jobs in England & Wales