Supervise and Lead Distribution Associates: Provide leadership to approximately 70 Distribution Associates, including 2 Supervisors and 5 Team Leaders, across two shifts. Oversee team development, performance, accountability and workforce planning to ensure efficient operations.
Process Control & Quality Monitoring: Oversee daily Distribution processes to ensure quality and compliance with established standards. Identify process deviations and take corrective action as needed.
Meet Turnaround Time (TAT) Objectives: Manage Distribution flow and prioritize tasks to meet customer and internal TAT requirements.
Shift Reporting & Documentation: Maintain shift Distribution reports and communicate key information during shift handovers and to management.
Safety and Compliance: Promote a safe working environment by enforcing safety protocols, conducting regular safety audits or checks, and coordinating incident follow-up and corrective actions.
Continuous Improvement: Identify and implement process improvements to increase efficiency, reduce waste and enhance product quality.
Training & Development: Assist in training new associates and cross-training team members to enhance workforce flexibility and capability.

Minimum 5 years' experience within a fast-paced Distribution or operational environment, including at least 1 year in a management capacity, with demonstrable responsibility for people, performance and operational delivery.
Strong technical understanding of Distribution processes, operational controls and performance metrics, with the ability to analyse key measures, identify trends and implement effective corrective actions to optimise service, quality and efficiency.
Proven leadership capability, with a track record of building high-performing teams, managing employee performance, resolving complex workplace challenges and ensuring operational deadlines and customer service expectations are consistently achieved.
Exceptional communication, organisational and prioritisation skills, with the ability to coordinate multiple operational demands, communicate effectively across all levels of the organisation and maintain clear and accurate shift handovers and reporting.
Highly proficient in Distribution and operational management systems, and Microsoft Office, with the ability to utilise data and technology to monitor performance, support decision-making and drive continuous improvement., 2-3+ years of management experience in a distribution, warehouse or operations environment.
Experience using AI and emerging technologies to improve operational efficiency and productivity.
Experience with continuous improvement initiatives; Lean, Six Sigma or similar training preferred.
Experience developing and maintaining a safety-focused workplace culture.

Ingram Content Group (ICG) is hiring a Manager, Distribution to support our team in Milton Keynes. The Manager, Distribution is responsible for leading the day-to-day operations of our purpose-built distribution facility in Rooksley, Milton Keynes. This role provides strategic and hands-on operational leadership, ensuring distribution activities meet performance expectations for productivity, turnaround times, quality, accuracy, customer service, and health and safety. The Manager will lead and develop associates, optimize resources and workflows, and drive a culture of accountability, continuous improvement, and operational excellence to ensure safe, efficient, and customer-focused distribution operations.

10am-6pm M-F, with flexibility as business needs require, Single health care cover (family/spouse cover available at an extra cost)
Generous holiday plus Bank Holidays
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Snack and Drink Vending machines on site
Service Awards

2 Ingram Content Group jobs in England & Wales