You'll be responsible for customer orders through processing sales orders, communicating with our customers and liaising with our Operations and Distribution teams to ensure orders are despatched in a timely manner., To support customer orders through processing sales orders, communicating with our customers and liaising with our Operations and Distribution teams to ensure orders are dispatched in a timely manner.,

Accurate and timely processing of orders as they are received following business policies and processes
Liaising with customers to ensure we have required information to ensure orders are processed accurately
Assisting Export Coordinator where needed
Managing customer queries and order issues through our customer feedback system
Communicating customer and business issues that arise through order process in a timely and clear manner

Proven ability to work in a fast-paced, transactional process team
Previous customer services or customer focus experience
Good knowledge of sales order process or a transactional process carried out on a recognised piece of financial / ERP software is desirable
Excel literate with willingness to learn new processes and procedure
Excellent communicator with internal and external stakeholders on email and over phone.

INSPIRED Pet Nutrition is an innovative, well-established, and award-winning pet food manufacturer employing over 1,200 colleagues across the UK and Europe. Our family of brands includes Harringtons, Wagg, Barking Heads & Meowing Heads, AATU, Blink, Butcher's, Classic, Pro-Nutrition, and Ultra Premium Direct, along with a number of partner brands that trust us to produce food on their behalf. Our kitchens in Thirsk, Kinmel, and Crick produce a wide range of dry, wet, and baked foods enjoyed by dogs and cats all over the world. Our ambition is simple: to become a global leader in pet nutrition.

Salary: Competitive
Hours: 37.5 hours per week - Monday to Friday (hybrid working 4 days in office 1 day remote) between hours of 8:30 - 17:00
Pension: Employee contributions 3% / Employer contribution 8%
Holidays: 25 days + Bank Holidays
Other Benefits: Free parking, tasty treats, free electric car charging, bring your dog to work, discounted products & free hot drinks.
Hybrid and flexible working
Annual bonus related to personal and company performance xx % update this based on salary band
Enhanced pension, life assurance, and enhanced maternity, paternity, sick pay, and holiday buy options
People and Pets First benefits, including paw-reavement and paw-ternity leave and bring your dog to work
Healthcare cashback plan and Hertility at-home fertility testing
Heavily discounted pet food and lifestyle benefits (Netflix, Spotify, or breakdown cover)
Retail and gym discounts, electric car scheme, and free onsite parking and electric car charging
Onsite canteen, free hot drinks, and modern facilities
Hybrid and flexible working
Annual bonus related to personal and company performance xx %
Enhanced pension, life assurance, and enhanced maternity, paternity, sick pay, and holiday buy options
People and Pets First benefits, including paw-reavement and paw-ternity leave and bring your dog to work
Healthcare cashback plan and Hertility at-home fertility testing and Private Medical Insurance
Heavily discounted pet food and lifestyle benefits (Netflix, Spotify, or breakdown cover)
Retail and gym discounts, electric car scheme, and free onsite parking and electric car charging
Onsite canteen, free hot drinks, and modern facilities

3 Inspired Pet Nutrition jobs in England & Wales