The Online Testing and Assessment Service (OTA) is part of the Platforms, Data and Interoperability (P, D&I) unit, within Government People Group in the Cabinet Office.

The purpose of P, D&I is to:

Operate the Government People Groups' employee servicing platforms. This includes CS Jobs, Online Tests, Learning Platform for Government, Fast Stream Recruitment, Apprenticeships, Workday for FastStream and GCO, Careers Website, SOP and Pensions.

Provide expert advice and support to departments in the implementation of the GSS Strategy for Shared Services which targets the creation of five centres by 2022.

Leading the end-to-end delivery of Online Tests and Assessments including delivery, financial, commercial, input into business cases and team management.

Delivering the product vision, strategy and roadmap. Ensuring that stakeholders and priorities are aligned to this and that it remains achievable. Reviewing quality of deliverables to ensure they meet the standards and strategy.

Championing user centred design to ensure that the products and services meet user needs.

Stakeholder management, in particular Government Recruitment Service and customer departments. This will include managing challenging relationships and prioritisation decisions.

Ensuring that the future Online Tests & Assessments service meets digital, recruitment and security standards. This includes acting as a champion for user needs and quality standards.

Leading procurement activities including specification development, supplier evaluation and selection.

Contract and supplier management to maximise their performance, return on investment, and quality of service.

Owning the overall performance of the service against its purpose. Reviewing analytics and other data to make decisions on improving performance.

Owning risks, issues, assurance, legal compliance and dependency management including contingency planning and horizon scanning.

Providing digital expertise to coordinate project teams and assure compliance with digital spend control and digital service standards. Managing at a portfolio level to ensure critical success factors can be measured and benefits communicated to senior boards. Advising these boards on project/programme delivery.

Leading the delivery team and some direct line management. As this is a growing project there will also be recruitment of permanent staff (and potentially contractors).

Supporting other roles within the team to deliver the service depending on your previous experience, from business analysis to technical implementation., If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes., If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Product ownership - You know how to apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change. Ability to work with Service Owners to design and deliver quality digital products that align with Service Vision and Strategy.

Agile working - You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can coach and help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP).

Strategic ownership - You know how to get buy-in from the organisation. You can work with scant information and explain it in abstract terms. You can develop a strategy. Ability to build business cases and include product development factors in the cost benefit analysis, work with delivery managers to turn the product roadmap into a delivery plan. Understanding of organisational operations with ability to identify key product and service stakeholders. Ability to communicate with a wide range of stakeholders to explore business needs and product opportunities.

Digital, Data and Technology expertise - You can demonstrate a working understanding of design, technology and data principles. You understand the variety and complexity of users' digital needs and how the product will meet those needs. You know about assisted digital support and can explain why it's important. You can design services and make decisions to meet users' needs. In depth knowledge of working with SaaS suppliers to deliver digital products. Understanding of the GDS Service Manual and of the tools and tech stacks that can be used to design and deliver quality digital products.

Operational management - You know how to design operational processes for the running and maintenance of products or services throughout their product life cycle. You can redesign operational processes, amend existing processes, and plan and put into operation the stages of a new product or service development. The ability to think creatively and holistically in order to develop a product roadmap that delivers a quality product that meets business objectives., Delivering at Pace

Developing Self and Others

Managing a Quality Service

Working Together

Product ownership

Agile working

Strategic ownership

Digital, Data and Technology expertise

Operational management, This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.

£53,400 - £59,700

Learning and development tailored to your role.

An environment with flexible working options.

A culture encouraging inclusion and diversity.

A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.

A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.