As the Warranty Administrator you will be an integral part of the team that is responsible for the submission and monitoring of all Warranty claims that fall under this team. You will be responsible for:

The processing of warranty/retail invoices.
Liaising with the Service team & work in progress management
Communicating with manufacturers to resolve submission issues/corrections.
Following process to make successful warranty claims
Reconciling paid claims and providing accurate and up to date warranty records
Keeping up to date with all the latest warranty bulletins and advising Technicians and all relevant colleagues accordingly.
Ensuring all job cards adhere to standards and warranty bulletins for compliance.

Have previous experience working in an Administration role
Show very strong administration skills.
Be customer focused
Demonstrate great computer skills.
Have excellent attention to detail.
Be process driven.
Demonstrate a positive, right first time attitude.
Possess excellent communication skills both written and verbal.
Be methodical and organised in their approach to their workload with an ability to work to deadlines
Be open and enthusiastic to training
Have a great team player mentality.

Have a passion for team work
Enjoy the buzz of a fast paced work environment
Take pride in doing your job to the best of your ability
31 days holiday per year (including Bank Holidays) that will increase with length of service.
Recommend a Friend Scheme.
Discounted days out with family and friends.
Retail discounts saving £££'s on shopping and dining out.
Fully funded, Nationally Recognised Qualifications.
Manufacturer specific training.
Salary Finance.
24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
Team member Pension Scheme contributions.
Friends & family Customer Referral Payments
Discounts on products and services that we provide for family and friends.

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