Introduction

Are you looking to start your career in finance and build commercial skills from day one? We're looking for a motivated and enthusiastic individual to join our Credit Control Team. The opportunity is ideal for someone at the beginning of their career who wants to develop practical experience while working towards a recognised qualification.

About the Employer

Shorterm Group are one of the largest and fastest growing specialist technical engineering recruiters in the UK, supporting employers with expert help and assistance, ensuring they can fill skills shortages with the right people for future success.

What You'll Do

As a Credit Control Apprentice, you’ll support the team in managing customer accounts and maintaining strong client relationships. You’ll develop key skills in communication, problem-solving and financial processes.

Your responsibilities will include:

Allocating incoming payments accurately and efficiently
Resolving customer queries and invoice disputes
Communicating with customers via phone and email to support timely payments
Contributing to monthly collection targets and team performance
During your apprenticeship, you’ll gain valuable hands‑on experience while working to achieve a Level 2 CICM Diploma in Credit and Collections

Training Outcome

We hope to be able to offer a full-time position to the apprentice post qualification. They would receive ongoing support from the business to develop their career to a position with added responsibility and would be supported if they were to continue with their CICM studies.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working
Keen to learn

Qualifications

Essential - GCSE - English - Minimum Grade C or 4
Essential - GCSE - Maths - Minimum Grade C or 4
Desired - A Level - Any - A to D pass

Course Information

Course: Credit controller and collector (level 2)

Level: 2

Route: Legal, finance and accounting

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Thursday, 8.30am to 5.30pm (1 hour lunch). Friday, 8.30am to 3.00pm (1 hour lunch).

Expected Duration: 1 Year 6 Months

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

1 Shorterm Limited jobs in England & Wales