We're looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you'll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You'll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets. What You'll Be Doing

Lead and manage day-to-day telesales operations to maximise performance and productivity
Coach and develop team members through feedback, and regular 1:1s
Run engaging team meetings, training sessions, and performance reviews
Track, analyse, and report on sales performance, KPIs, and customer feedback
Handle escalated customer queries with professionalism and efficiency
Motivate your team to achieve targets while maintaining a positive, high-energy culture
Ensure compliance with company policies and industry regulations
Deliver hands-on coaching, including "ride alongs," to embed best practice selling techniques

Proven leadership experience in a telesales or call centre environment
Strong communication and motivational skills with the ability to inspire a team
A data-driven mindset with the ability to turn insights into action
Confident using CRM systems, MS Office, and call centre technology
Highly organised with excellent time management skills
Professional, customer-focused, and results-driven
B2B telesales experience
Previous experience supervising or mentoring a sales team

Basic salary £33,300 with a high-earning bonus structure
OTE £49,200
Regular sales incentives, competitions, and rewards
Access to Würth's exclusive Top Club - win luxury overseas trips for you and a guest
23 days holiday, increasing to 28 days with service
Monday-Friday working hours (your weekends are yours)
Industry-leading training, coaching, and career progression
Pension scheme in line with auto enrolment
Health Care plan - money towards your dental, optical and treatment therapies
Ample free parking

1 Wurth Uk Limited jobs in England & Wales