How you will contribute?

Proactively motivate and lead a Team of Managers to achieve planned targets and ensure deadlines are met by providing guidance and encouragement
Ensure any Managers are taking the action required by following company procedure and aim to resolve grievances on a day-to-day basis through leading by example
Support the delivery and Monitor and report the operational daily, weekly, monthly & quarterly KPI's
Ensure a proactive approach to Health & Safety via risk assessment and by ensuring the Team comply with Health and Safety policies & reporting
Analyse Performance reports, making recommendation for improvements based on fact that can be clearly presented and articulated to the Customer
Provide a responsive & professional service to customers
Review team performance by regular review including the use of a Personal Development Review
Manage performance, timekeeping, attendance, overtime and sickness levels of individual colleagues and action as per procedures
Be committed to continuous development in line with operational needs, striving for increased efficiency, productivity and growth for yourself and your team
To undertake such other duties as may be reasonably required for the effective management of the operation
Ensure effective communication throughout the operation communicating planned requirements providing information on performance, company news and procedures
Act as key holder for designated site(s) as required
Monitor and manage agreed budgets
Managing customer expectations, ensuring all escalations are dealt with to a high standard and in a timely manner
Site Security Responsible (SSR) for site as part of known consignor requirements ISO:9001 supporting
Building and maintaining strong relationships with the Customer leads
Alongside the other Shift Managers, manage and lead the onsite Union relationship and meetings
Cover the duties of other Shift Managers as required

Able to provide and understand the need for a high standard of customer service
A proactive, flexible and "can do" attitude to resolve issues and challenges
Able to manage and motivate teams to achieve results
PC literate and numerate with good communication skills, including knowledge of Microsoft Office as required
Demonstrate excellent communication skills
Flexibility is required regarding shift patterns
Possess a positive attitude and the ability to suggest methods of improvement and be actively involved in improvement techniques
Ability to adapt communication style to suit the audience
Demonstrate active deployment of Six Sigma and Lean techniques
Strong operational knowledge / background
Project leadership and management experience
People Management skills
Ability to train others to a high standard

We really value our people and offer a friendly, safety-first working environment and a competitive salary along with other benefits including; company pension scheme, private healthcare,

2 Wincanton Plc jobs in England & Wales