Helpline Advisor

Location: London – GBP • Full Time • Posted by: Southall Black Sisters • Posted: Sunday, 14 June 2026

To provide high quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.

To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

Generous annual leave entitlement
Hybrid working
Enhanced pension contribution
Enhanced sick pay
Subsidised public transport season ticket
A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
Clinical supervision with an MBACP therapist to explore issues arising from casework
A focus on continued learning and development through accredited training delivered by experts in their field
Organisation-wide away days
Career development pathways and support
The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Job Details

Location: London, UK
Industry: Community
Rate: GBP
Employment Agency: Southall Black Sisters
Contact: Southall Black Sisters
Reference: JS3122138274
Posted Date: 6/14/2026 5:41:53 AM
Permalink: http://www.careerboard.com/gS5Ta

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Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

Generous annual leave entitlement
Hybrid working
Enhanced pension contribution
Enhanced sick pay
Subsidised public transport season ticket
A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
Clinical supervision with an MBACP therapist to explore issues arising from casework
A focus on continued learning and development through accredited training delivered by experts in their field
Organisation-wide away days
Career development pathways and support
The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
Employer eye care scheme

1 Southall Black Sisters jobs in England & Wales