This is a varied role. The successful applicant will work within the IT department providing IT support to Power Electrics employees across multiple depots.,

Helpdesk Support: Respond to and resolve incoming IT support tickets via phone, email, or in-person walk-ups, as appropriate, dealing with issues in a timely manner and prioritising workloads appropriately.
Hardware and Software Setup: Install, configure, and troubleshoot desktop computers, laptops, printers, mobile devices, and operating systems (Windows and macOS).
User Account Management: User onboarding and offboarding, including creating email accounts, setting up Active Directory / Microsoft Entra ID profiles, and managing permissions.
Asset & Inventory Tracking: Maintain logs of company hardware, accessories, and software licenses using internal databases via asset management tools
Business Systems functionality: PCs, and possibly telephony (mobile & Desk based), remote access, servers, printers, copiers & scanners.
Network and Cybersecurity Support: Assist with basic network connectivity (Wi-Fi, LAN, DHCP, DNS), run security updates, and implement endpoint protection as required.
Compliance: with the Company Health and Safety Policy, company ISO 9001:2015 procedures, and proactively contributing to the company's continuous improvement programme.

Excellent organisational and communication skills.
Knowledge and experience of Microsoft operating systems.
Knowledge of IT Networking, Active Directory and Entra.
Self-motivated and able to work well under pressure.
Able to work as part of a team or own initiative.

EOT Bonus Scheme - benefit from the company's success by receiving a share of its profits.
Training, upskilling, and career progression
Holiday Buy & Sell Scheme
Company pension scheme
Power Electrics reimburses £150 of the £250 policy excess, leaving £100 payable by the employee. The £150 reimbursement is a taxable benefit, so the employee's net cost will depend on their individual tax position
Life assurance scheme with access to healthcare support and counselling services
23 days holiday (plus bank holidays) - increasing with length of service up to 28 days
Cycle to Work Scheme - tax-efficient bike purchase program
Employee Referral Scheme - earn rewards for referring qualified candidates

3 Power Electrics jobs in England & Wales