1 Spire Parkway Hospital jobs in England & Wales

To provide a proficient and professional medical service to consultants, providing cover as and when required to other members of the department. Acting as point of contact for patient enquiries, offering outstanding customer service at all times.

• Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
• Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner
• Liaising with insurance companies and other external agencies, as appropriate
• Production of medical letters, operation/clinic notes and discharge summaries
• Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
• Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date
• Developing good working relationships with consultants, administration teams, nursing staff and any other departments
• Manage outpatient bookings, where required, ensuring the appointments process runs smoothly
• Manage Consultants' records and filing
• To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• To present a professional, smart image at all times, ensuring adherence to hospital uniform policy
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
  
  RSA Standard or Medical Secretarial Diploma
• Good understanding of medical terminology
• Excellent interpersonal and communication skills
• Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties
• Ability to build and maintain effective working relationships, both internally and externally
• Strong focus on delivering and meeting customer expectations, with the ability to handle difficult situations
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• IT literate with full working knowledge of the MS Office suite of products with an advanced working knowledge of Excel, including formulas and V look ups
• Able to work under pressure and to tight deadlines
• Ability to work on own initiative and priorities demanding workloads accordingly.
• Ability to act with tact and discretion and appreciate the confidentiality implications when dealing with personal information
  
  Medical Secretary | Medical Secretaries | Competitive Salary | 37.5 hours per week | Spire Parkway Hospital | Solihull
Spire Parkway Hospital are looking for an experienced Medical Secretary to join our secretaries on permanent basis. The successful applicant will work in a team that provides high quality evidence-based nursing care in clinic settings to facilitate smooth and efficient clinics. Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, "Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers." Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women's health and cancer care. We have 51 bedrooms and five operating theatres.

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you' reward platform - discount and cashback for over 1000 retailers