As Concession Store Manager, you will be responsible for the day-to-day operation of the concession, ensuring high standards of customer service, commercial performance, and team development. Your responsibilities will include:

Leading, motivating, and developing the concession team
Driving sales and achieving performance targets
Delivering outstanding customer service and product expertise
Managing stock levels, merchandising, and product availability
Overseeing workshop bookings and service standards
Maintaining excellent relationships with GO Outdoors management and colleagues
Recruiting, training, and coaching team members
Ensuring company policies and procedures are followed
Managing rotas, staffing levels, and day-to-day operations
Monitoring key performance indicators and implementing action plans where required

Are you passionate about cycling and ready to take the next step in your retail management career?
Passionate about cycling and the cycling industry
An experienced retail manager or supervisor with proven leadership skills
Commercially aware with a track record of achieving sales targets
Customer-focused and committed to delivering exceptional service
Organised, proactive, and able to manage multiple priorities
Computer literate and confident using retail systems
An effective communicator with strong interpersonal skills

Competitive salary £30,500-£32,500 + £3k STARTING BONUS DOE
Performance-related bonus opportunities
28 days' paid holiday per year
Generous staff discounts
Access to our Cycle to Work scheme
Ongoing training and development opportunities
The opportunity to work with some of the world's leading cycling brands

2 Leisure Lakes Bikes jobs in England & Wales