Introduction

Being a part of a small, close-knit team. Helping with the daily running of the office, answering of phones, dealing with post, answering emails. Ordering office and factory supplies. Creating invoices, dealing with customers. General office admin, filling and offering administrative support to one of the directors.

About the Employer

We manufacture bespoke aluminum alloy wheels to order. We manufacture wheels from Classic Minis to historic formula one cars - the list is endless. We have been going since 1987 and our dedicated staff are a close knit, small team. We deal with customers from all over the world. We're part of a very niche market, with lots of variations in the day to day running of the office. There are opportunities for growth within our company and further training is welcome and provided if needed.

What You'll Do

Main roles include:

Answer incoming telephone calls professionally and direct enquiries to the appropriate person
Take accurate messages and ensure they are passed on promptly
Manage company email inboxes, responding to customer and supplier enquiries in a timely manner
Prepare, format and maintain documents using Microsoft Word and Excel
Use Sage 50 to process day-to-day accounting and administrative tasks
Create, issue and manage customer invoices
Raise purchase orders and maintain accurate purchasing records
Order office and factory consumables, ensuring stock levels are maintained
Provide administrative support to one of the company Directors, acting as their key point of contact and assisting with daily business activities
Carry out general office administration, including filing, document management and record keeping
Assist with production planning and scheduling to support operational efficiency
Deliver excellent customer service by liaising with customers via telephone and email
Coordinate with internal departments to ensure customer orders and enquiries are dealt with efficiently
Maintain accurate records and databases, ensuring information is up to date
Support the wider team with administrative tasks as required
Contribute to the smooth day-to-day running of the office while maintaining a professional and organized working environment
Conforming to BS EN ISO9001:2015 standards

Training Outcome

To become part of our team and join us on our continuing journey of providing products to a very niche market. Potential of progression to a higher level.

Skills Required

Communication skills
Attention to detail
Organisation skills
Team working
Independent working
Professional
Reliable
Proactive

Qualifications

Essential - GCSE - English - C/4/Level 2 Functional Skills
Essential - GCSE - Maths - C/4/Level 2 Functional Skills

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Thursday - 08:30 - 17:00, Friday - 08:30 - 14:00

Expected Duration: 1 Year 6 Months

Training Provider: DUDLEY COLLEGE OF TECHNOLOGY

1 Image Wheels International Ltd jobs in England & Wales