Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.)
Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
Inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity
Connect with clients and team members by asking strategic questions and establishing lasting relationships
Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services)
Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy

Minimum 3 years of experience in luxury retail environment or client-related experience (e.g., hospitality)
Experienced sales and clienteling professional in an omnichannel luxury environment
Proven track record in achieving sales results and cultivating relationships with a diverse client base
Passion for luxury retail environments; jewelry / watch expertise is a plus
Collaborative team player with strong interpersonal and communication skills
Thoughtful and service-oriented with knowledge of luxury etiquette
Experienced in deploying sales strategies and clienteling initiatives
Digitally-savvy and at ease with omnichannel tools
Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
Must have authorization to work in the United States or in the country where the position is based.
Proficiency in multiple languages
A college/university degree
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.

3 Tiffany & Co jobs in England & Wales