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Receptionist & Admin Assistant
Salary not available. View on company website.
GREENSHAW HIGH SCHOOL, Benhilton, Sutton
- Onsite working
- Part time
- Permanent
Posted 1 day ago, 8 Jul
Job ref: 58c3b274b413475abe533ff640e8f96c
Full Job Description
Greenshaw High School is a highly over-subscribed 11 to 18 mixed comprehensive secondary school situated in Sutton, South West London. We are proud of our strong local reputation, having over 4,000 applications for 300 places in September 2024. In October 2024 the hard work of our students and staff was recognised by Ofsted. The inspection team described the school as offering "an exceptional standard of education", using the words "flourishing, "inclusive" and "friendly" to describe our school. In the report Quality of Education, Behaviour & Attitudes, Sixth Form and Leadership & Management were all graded as Outstanding. We have a very diverse population of students, offering a comprehensive range of opportunities for colleagues who work here. Our students - of all groups - have done incredibly well over the last few years, with our GCSE achievement always being at least in the top 20% of the country, and over 60 Sixth Form students attending Russell Group universities each year. We are looking for a Receptionist & Admin Assistant. This is an exciting opportunity to join GLT / Greenshaw High School and become an integral member of the School Office team. The Receptionist/Admin Assistant will act as the first point of call for all school visitors and callers, welcoming visitors and directing them as appropriate, and managing all incoming telephone calls and queries. They will play an integral part of the School Office team to ensure that a professional and efficient administrative service is provided at all times. Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are 'Always Learning'. To get a feel of life at Greenshaw Learning Trust, please download our 'Why you should work for GLT' recruitment brochure on our jobs portal. Main responsibilities: Main Reception Responsibilities -
- Act as the first point of contact for the school, welcoming visitors in a professional and hospitable manner, ensuring signing-in procedures are followed
- Provide an efficient and courteous telephonist service, receiving and prioritising incoming telephone calls and dealing with them appropriately, including recording and distributing messages as required
- Ensure that safeguarding and security procedures are adhered to at all times. This will include ensuring that all visitors sign in on arrival and are issued a visitor badge, and liaising with Heads of Departments and HR to ensure all required vetting checks have been undertaken
- Receive, direct and relay messages to staff and students as required
- Coordinate the external and internal post Administration Responsibilities -
- Assisting with various administrative tasks and duties, using Microsoft Office (Word, Excel, Publish etc.)
- Maintain and update student information records on BROMCOM
- To be the first port of call with regards to communications to staff, students and parents
- Provide an efficient administrative service to the school to include, but not exclusive
- Proactively monitoring the Office email inbox to ensure administration requests from staff such as mail merge letters are completed in a timely manner
- Provide first aid support as and when required and in the absence of the Principal First Aider
- Proactively action any admin requests sent to the office inbox in a timely manner General Responsibilities -
- Providing administrative support within the School Office, ensuring that a professional and efficient service is provided at all times. This includes, but is not limited to:
- Answering the phone;
- Liaising with visitors;
- Distribution of both internal and external post;
- Administrative support with the office inbox and school mail merge requests;
- Covering student reception or other areas as and when required due to absent colleagues
- Being responsible for keeping up to date with the requirements of the role, by attending appropriate INSET and meetings, and keeping abreast of changes in legislation;
- Being aware of and complying with policies and procedures relating to child protection, equal opportunities and race equality, health and safety, confidentiality and data protection, reporting all concerns to an appropriate person;
- Undertaking any other duties commensurate with the post as may be required by the Headteacher. You will need: Essential -
- Educated to at least GCSE grade C/4 standard (or equivalent) in English and Mathematics
- Willingness to undertake induction and ongoing training
- First Aid Trained or willing to attend First Aid Training to become a qualified First Aider
- Previous experience of working in a busy office environment
- Practical experience of word processing, excel, e-mail and other office electronic applications
- Ability to provide excellent customer care as first point of contact
- Excellent verbal and written communication skills, with the ability to communicate with colleagues, students, parents and other visitors in a professional manner
- Efficient, accurate and excellent attention to detail
- Excellent organisational skills
- Ability to show initiative and work under pressure, multi-task and work to strict timelines
- Ability to work constructively as part of a team and form good relationships with colleagues
- Ability to work flexibly to support others and respond to unplanned situations
- A good standard of IT and data inputting skills e.g. Word, Excel
- High standard of numeracy and literacy skills
- Committed to the safeguarding of children
- Able to appropriately deal with confidential information
- Desire to enhance and develop skills and knowledge through CPD
- Demonstrate a commitment to safeguarding and the highest standards of child protection
- Recognition of the importance of personal responsibility for Health and Safety
- Commitment to the school's ethos, aims and its whole community Desirable -
- Experience of working in a school or similar establishment What's in it for you:
- Professional development and career progression
- Generous pension scheme
- Blue Light Card
- Eligibility for Teacher Art Pass (teaching staff only)
- An Employee Assistance Programme
- Gym Discounts
- Free eye tests
- Cycle to work scheme
- Green car scheme
- Being part of a great team and expanding organisation Please download the recruitment pack for further information. Closing date for receipt of applications is Sunday 13th July 2025. We reserve the right to appoint before the closing date. We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.
- Educated to at least GCSE grade C/4 standard (or equivalent) in English and Mathematics
- Willingness to undertake induction and ongoing training
- First Aid Trained or willing to attend First Aid Training to become a qualified First Aider
- Previous experience of working in a busy office environment
- Practical experience of word processing, excel, e-mail and other office electronic applications
- Ability to provide excellent customer care as first point of contact
- Excellent verbal and written communication skills, with the ability to communicate with colleagues, students, parents and other visitors in a professional manner
- Efficient, accurate and excellent attention to detail
- Excellent organisational skills
- Ability to show initiative and work under pressure, multi-task and work to strict timelines
- Ability to work constructively as part of a team and form good relationships with colleagues
- Ability to work flexibly to support others and respond to unplanned situations
- A good standard of IT and data inputting skills e.g. Word, Excel
- High standard of numeracy and literacy skills
- Committed to the safeguarding of children
- Able to appropriately deal with confidential information
- Desire to enhance and develop skills and knowledge through CPD
- Demonstrate a commitment to safeguarding and the highest standards of child protection
- Recognition of the importance of personal responsibility for Health and Safety
- Commitment to the school's ethos, aims and its whole community Desirable -
- Experience of working in a school or similar establishment
Greenshaw High School is a highly over-subscribed 11 to 18 mixed comprehensive secondary school situated in Sutton, South West London. We are proud of our strong local reputation, having over 4,000 applications for 300 places in September 2024. In October 2024 the hard work of our students and staff was recognised by Ofsted. The inspection team described the school as offering "an exceptional standard of education", using the words "flourishing, "inclusive" and "friendly" to describe our school. In the report Quality of Education, Behaviour & Attitudes, Sixth Form and Leadership & Management were all graded as Outstanding. We have a very diverse population of students, offering a comprehensive range of opportunities for colleagues who work here. Our students - of all groups - have done incredibly well over the last few years, with our GCSE achievement always being at least in the top 20% of the country, and over 60 Sixth Form students attending Russell Group universities each year. We are looking for a Receptionist & Admin Assistant. This is an exciting opportunity to join GLT / Greenshaw High School and become an integral member of the School Office team. The Receptionist/Admin Assistant will act as the first point of call for all school visitors and callers, welcoming visitors and directing them as appropriate, and managing all incoming telephone calls and queries. They will play an integral part of the School Office team to ensure that a professional and efficient administrative service is provided at all times. Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are 'Always Learning'. To get a feel of life at Greenshaw Learning Trust, please download our 'Why you should work for GLT' recruitment brochure on our jobs portal. - Professional development and career progression
- Generous pension scheme
- Blue Light Card
- Eligibility for Teacher Art Pass (teaching staff only)
- An Employee Assistance Programme
- Gym Discounts
- Free eye tests
- Cycle to work scheme
- Green car scheme
- Being part of a great team and expanding organisation