Introduction

An exciting opportunity to develop clerical knowledge, Data Entry and IT skills in an exciting, ever changing Medical Practice environment

The role will involve providing a confidential, accurate and efficient service to the Doctors, Management Team and Health Care Professionals of Dinnington Group Practice.

About the Employer

Dinnington Group Practice is a large busy training practice with the main surgeries at Dinnington and Anston and a smaller branch surgery at Woodsetts.

We provide health care for around 21,000 patients and are part of the Rother Valley South Primary Care Network We pride ourselves on our friendliness and teamworking. We have a very supportive working environment and are always looking for ways to improve.

What You'll Do

The role will involve but not limited to:

Summarising and Read coding relevant information and accurately inputting highly confidential information on the computerised records of registered patients.
Coding relevant information from patient’s clinical records, hospital correspondence and other sources into the practice computer system.
Managing incoming post (scanning), date stamping and recording relevant information within the appropriate fields.
Allocated post electronically to GPs and actioning it on its return sending tasks to appropriate departments.
Monitoring and actioning Path Lab links and Health Authority links.
Allocating abnormal bloods to GPs
Ensuring that new patients are registered either temporarily or permanently and deducting patients who have transferred out.
Following the Movement of Medical Records protocol.
Managing discharge information
Reviewing emails from the Practice.net account and action accordingly
Ensuring the efficient running of the practice computer system, carrying out searches, audits and recalls as required by the doctors, nurses and manager.
Developing an in depth knowledge of SystmOne in order to advise and trouble shoot on the system.
Investigating and resolving problems in the day to day use of computers, printers and other IT related equipment.
Ensuring the effective running of the Practice’s IT network and email system including the management of user profiles.
Reporting faults to software supplier or ICB IT and track progress.

Training Outcome

Ideally to become a permanent member of the Admin & Clerical team that supports the day to day administrative / IT operation of a busy general practice.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Professional

Qualifications

Essential - GCSE - Maths & English - A*-C/9-4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday – Friday 8.30am – 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: RNN GROUP

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