Introduction

Velta in Witham are seeking a business administration apprentice to join their freight forwarding team. You will learn every aspect of freight forwarding. This involves, talking to customers, shipping lines and transport companies. Obtaining rates and quoting customers, through to making a booking.

About the Employer

Trusted since 1999, Velta delivers reliable, flexible freight and fulfilment solutions across the UK, Europe and beyond.

From air, sea and road freight to warehousing, customs clearance and e-commerce fulfilment, we help businesses streamline their supply chains.

With over 25 years of experience, strategic locations near major ports and AEO/CFSP status for faster processing, we tailor every solution around your needs making logistics simpler, faster and more cost-effective.

What You'll Do

Daily duties will include (but not be limited to):

Dealing with customer enquiries through telephone/email
Following up on enquiries made via the website
Deal with stock enquiries
Administrative tasks within the office

To efficiently undertake basic administration and clerical duties, which may include:

To support the business in general administrative duties, which enable us to manage our clients effectively
To locate orders within the warehouse and prepare for dispatch
To support the team in maintaining accurate, timely stock management database records
To answer/deal with queries, both face-to-face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
Provide support to fellow members of the team

Training Outcome

Ideally, the apprentice will be offered a full-time permanent role within Velta on completion of the apprenticeship.

Skills Required

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 09.00am - 5.00pm 1 hour lunch (unpaid).

Expected Duration: 1 Year 3 Months

Training Provider: RM TRAINING (UK) LIMITED

2 Velta International Ltd jobs in England & Wales