The role is responsible for working with the Workplace Manager to deliver front line operational services in our Gloucester office. They will provide comprehensive support to the local office, group leaders, project and business managers to ensure the continued smooth running of the office and its support services. The role entails:

Maintaining a professional and effective front of house reception service
Meeting and greeting visitors
Issuing and managing visitor passes
Answering telephone calls, being the first port of call for the business
Liaison with Facilities department to report faults
Booking and escorting contractors
Meeting room bookings
Meeting room standards
Catering bookings
Consumable orders
Stationery orders
PPE orders
Management of office keys and alarm inductions
Raising Purchase Requisitions
Management of incoming and outgoing post, booking couriers
Health and Safety in the office
First Aid cover in the office
Fire Marshal cover in the office
Assistance with organising desk moves
New starter inductions
Cover for other offices as required

The successful applicant will meet the following minimum requirements:
Intermediate IT skills - Excel, Word, PowerPoint
Excellent interpersonal, written and verbal communication skills
Professional telephone manner
Experience of working in an office environment
Ability to work on own initiative, self-motivated; attention to detail
A willingness to adapt to the changing working practices of a growing business
Experience of working as part of a dynamic team
Proactive, can-do attitude
Experience of working with external contactors
Experience in Health & Safety

Competitive salary with yearly reviews
25 days holiday pro rata + the opportunity to buy 5 days.
A company that has its heart in the right place and a welcoming work culture.
Happy to talk flexible working
Enhanced parental benefits
Company pension scheme
Targeted professional development
Life assurance
Private healthcare membership
Bonus scheme linked into company performance
Paid membership fees to a professional institution
Support in attaining professional membership
Cycle to work scheme
Season rail ticket loan
And further optional benefits you can tailor to your personal requirements

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