We are looking for a Supported Housing And Temporary Accommodation Officer this role will be: HA9 0FJ The right candidate will:

To provide a comprehensive housing management service to the Supported Housing and Temporary Accommodation portfolio, within defined policies and procedures and in accordance with agreed performance standards, ensuring a high quality customer service is provided at all times.
To collaborate with adult social care team, care providers, property services, and housing needs team in providing a robust and effective service to Supported Housing and Temporary Accommodation residents, including supporting clients in extra care housing.
Manage case work effectively to ensure residents living in this portfolio are able to sustain their tenancy.
Provide on site support for all housing management issues for key sites including Knowles House.
Complete quarterly property inspections with handy person or as directed by line manager, ensuring recorded defects are rectified within agreed time scales.
Address any issues such as ASB or neighbour disputes using established policies and processes within Brent Housing Management and liaise with supporting team such as legal where necessary.
Work closely with care providers, adult social care, and housing needs team, and other agencies to ensure clients are able to access a full range of services and support.

Experience of working in supported housing / housing related support environment is desired (e.g. sheltered housing and/or extra care)
Experience of working in housing related or similar customer facing area, or studying a housing related subject.
Knowledge of housing legislation in particular an understanding of Landlord and Tenant law, supported housing and basic homelessness legislation.

I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of 19.95 which is negotiable dependent upon experience.