As an IT Technician, you will provide high-quality first-line technical support to staff and students, helping to deliver an outstanding digital learning experience. Working as part of a collaborative IT service team, you will support a wide range of technologies, from classroom devices and AV equipment to cloud-based Microsoft 365 services. You will be hands-on, visible, and responsive, resolving issues quickly to minimise disruption to lessons and school operations.,

Deliver first-line support via the IT helpdesk, resolving incidents and service requests efficiently
Support classroom technology, including interactive displays, AV equipment, and teaching platforms
Install and maintain desktops, laptops, printers, and other devices
Manage user accounts in Active Directory / Entra ID and Microsoft 365
Assist with network support (Wi-Fi, DNS, DHCP) and device deployments
Maintain IT assets, ensuring equipment is secure, up to date, and fit for purpose
Promote cyber security best practice and support safeguarding through appropriate monitoring
Work collaboratively with staff, students, and colleagues across the wider trust, Work in a rewarding environment where your impact is seen every day
Opportunities for professional development and technical growth
Contribute to improving digital learning for young people
You'll occasionally need to be flexible with working hours (for example, to support projects or maintenance outside of the school day)
You'll be expected to follow safeguarding, data protection, and health & safety policies at all times
This role involves working closely with staff and students, so relationship-building is key
This is a school based role, working within the school 5 day's a week within core school house.

Knowledge of Windows 10/11, hardware troubleshooting, and Microsoft 365
Basic networking understanding (e.g. Wi-Fi, DNS, DHCP)
Strong problem-solving skills and the ability to prioritise effectively
Clear communication skills, with the ability to explain technical issues to non-technical users
A proactive, reliable, and flexible approach to work

2 Salford City Academy jobs in England & Wales