Davies Group are looking to recruit an Administration Assistant to work within our Vehicle Replacement Group team in Solihull, Birmingham. At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. What will your day look like:

Reviewing and dealing with damage notifications to closure from providers
Reviewing and dealing with parking violations
Invoicing and billing clients, including debt recovery
Dealing with enquiries from clients via telephone and email
Accurate data entry of client information and maintaining records
Review all available information to make an informed decision on liability and indemnity
Identify any possible fraud concerns
Reporting of motor accidents to relevant insurer
General administrative duties including processing traffic violations and fuel charge notifications

Ability to plan workload, prioritise and work to deadlines
Excellent customer service
Good literacy and IT skills
Motor Claims Management experience is desirable
Experience of Sage or other accounting systems would be beneficial
Positive attitude and self-motivated with the ability to work with limited supervision Good administrative skills

Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

2 Davies Group jobs in England & Wales