Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
Promote and sell products by identifying our international customers' needs
Deliver outstanding customer service and build long-term relationship with customers
Maintain the store standards according to the guidelines.
Embody and transmit with passion the company projects through an effective product knowledge
Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
Monitor the stock levels and support the activities of the Sale Staff
Support basic cash operations when necessary

We are currently looking for a dynamic and detail-oriented Senior Client Advisor to join our Woman Department at Selfridges, London. As a true ambassador of the Dolce & Gabbana brand, you will make sure to provide an excellent service to every customer., Fluency in English, & Other languages are considered a plus
Minimum of 3 years' proven experience in luxury retail
Strong clienteling skills with the ability to deliver a memorable client journey/ceremony
Proficiency in effective sales techniques with a track record of achieving targets
Solid understanding of store KPIs and how to drive performance
Highly self-motivated with a positive attitude and refined selling approach
Excellent customer focus, combined with strong presentation, interpersonal, and communication skills
Collaborative team player with the ability to build strong internal and external relationships

1 Dolce Ltd jobs in England & Wales