We are currently looking for an experienced and proactive Client Advisor for our boutique based in Old Bond Street,London. As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.,

Tailor the client experience in order to elevate experience and impression of the brand
Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
Promote and sell products by identifying our international customers' needs
Deliver outstanding customer service and build long-term relationship with customers
Maintain the store standards according to the guidelines.
Embody and transmit with passion the company projects through an effective product knowledge
Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
Monitor the stock levels and support the activities of the Sale Staff
Support basic cash operations when necessary

Fluency in English. Other languages are considered a plus
Minimum 3 years of relevant experience in luxury retail
Client Ceremony
Effective sale techniques
Store's KPIs
Self-motivation with positive attitude and professional selling techniques
Good customers focus with strong presentation, interpersonal and communication skills
Strong team player

1 Dolce Ltd jobs in England & Wales